Depot Supervisor (£36,000)

Buy It Direct Group; West of England; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Healthcare cash plan

Free parking

Birthday off after a year

Holiday purchase scheme

Staff discount scheme

Autonomy to make a difference!

Job summary

Buy It Direct is seeking a Depot Supervisor for our Bristol depot. You will lead daily operations, support your team with loading/unloading, and ensure vehicles are loaded correctly and safely while driving service and efficiency across the Southwest.

The role requires hands-on leadership, strong communication skills, and a solid grounding in transport/logistics with knowledge of LGV/HGV driver legislation. You’ll drive improvements, manage KPIs, and uphold Health and Safety standards.

Qualifications

• Experience in transport/logistics operations.
• Knowledge of driver legislation (LGV/HGV).
• Ability to work under pressure and meet KPIs.

Responsibilities

• Manage OTIF performance and re-deliveries.
• Lead and coach the team.
• Oversee loading/unloading and safe vehicle loading.
• Handle absence reviews and HR investigations.
• Maintain SOPs and staffing plans.
• Oversee holidays and inductions.
• Monitor timesheets and agency liaison.
• Investigate customer complaints and drive improvements.
• Uphold Health & Safety standards and cost control.

Skills

Communication skills

Numerical skills

Leadership

Problem solving

Driving licence

Job description

Job Title: Depot Supervisor
Location: Bristol
Salary: £36,000
Shift:10:00am to 7.30pm

About The Role

Join Buy It Direct as a Depot Supervisor at our new Bristol depot. This hands‑on role will see you managing daily operations while supporting your team with loading and unloading, ensuring vehicles are loaded correctly and safely. You’ll also drive high‑quality service and operational excellence across the Southwest.

Key Responsibilities

• Manage on‑time, in‑full (OTIF) performance and re‑deliveries.
• Lead, coach, and support your team.
• Support loading/unloading processes and ensure vehicles are loaded safely and correctly.
• Handle return‑to‑work assessments and absence reviews.
• Work with HR on compliance, including investigations, PDPs, and disciplinary actions.
• Oversee holidays, staffing, inductions, and training.
• Manage timesheets, liaise with agencies, and maintain SOPs.
• Investigate customer complaints and oversee site maintenance.
• Implement operational improvements, reduce costs, and maintain Health and Safety standards.
• Take out‑of‑hours calls when required to resolve operational issues.
• Go out on delivery routes when needed to support the team and maintain service levels.
• Experience in transport/logistics and knowledge of driver legislation (LGV/HGV).
• Strong understanding of compliance and attention to detail.
• Ability to build positive relationships and work under pressure.
• Solutions‑driven with a focus on cost and service KPIs.
• Excellent communication and numerical skills.
• Driving Licence

If you're ready to lead, get hands‑on with your team, and make a real difference,

Hours

40

• Healthcare cash plan
• Free parking
• Birthday off after a year
• Holiday purchase scheme so you can get that work life balance
• Staff discount scheme
• Autonomy to make a difference!