Depot Quality & Compliance Lead

DPD Group; Southall Green; Remote; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Holiday trading

Maternity/Paternity package

Life assurance 4x salary

Health kiosks

Vitality at work

Parking on-site

Retail discounts

Milestone days off

Eye care support

Job summary

DPD Group in the United Kingdom is seeking an experienced Depot Quality Manager to join a seasoned depot management team. The role focuses on enhancing quality, ISO compliance, H&S, HR, and transport processes within the depot, driving data-led improvements and strong customer service.

You will lead analytics, develop training, and coordinate with internal/external stakeholders to ensure audits and continuous improvements across the operation.

Qualifications

• Knowledge of quality, audits and compliance, ideally in a transport setting.
• Awareness of CPC and O Licence requirements is advantageous.
• Confident communicator with ability to lead and motivate high performing teams.
• Decisive decision-making in time-pressured environments.
• Analytical, customer-focused and highly organised.
• Demonstrates company values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Responsibilities

• Drive quality and compliance within the depot and improve standards.
• Analyse operational data to produce reports and address non-conformance.
• Maintain a customer-first approach in depot operations.
• Monitor depot/administration compliance for H&S, HR, ISO, and Environmental aspects.
• Coordinate training and on-the-job support with depot admin and staff.
• Recommend new processes to achieve audits and targets.
• Coach office staff on Company processes and procedures.
• Attend site and off-site meetings as directed by the General Manager.
• Communicate with external/internal contractors to ensure smooth operations.
• Keep skills up-to-date and pursue personal development.
• Facilitate meetings and minute-take for H&S and weekly Shift Manager meetings.

Skills

Quality management

Audits & compliance

CPC & O Licence awareness

Leadership & team management

Analytical thinking

Problem solving

Communication

Organisation

Job description

DPD Group in the United Kingdom is seeking an experienced Depot Quality Manager to join a seasoned depot management team. The role focuses on enhancing quality, ISO compliance, H&S, HR, and transport processes within the depot, driving data-led improvements and strong customer service.

You will lead analytics, develop training, and coordinate with internal/external stakeholders to ensure audits and continuous improvements across the operation.