Depot Quality & Compliance Lead

DPD UK; Southall; Sur place; GBP 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Holiday trading

Enhanced maternity and paternity

Life assurance 4x salary

Health Kiosks

Vitality at Work

Free onsite parking

Discounts for retailers

Milestone days off

Eye tests

Résumé du poste

DPD UK is seeking an experienced Depot Quality Manager to join the depot management team in Southall. The role focuses on driving quality, compliance and continuous improvement across ISO, H&S, HR and transport processes.

You will analyse operational data, coach staff, and lead a customer-first approach while ensuring audits and CPC/O Licence considerations are met. A permanent, 40-hour week role with Monday–Friday duties.

Qualifications

• Strong knowledge of quality, audits and compliance in a transport setting.
• Awareness of CPC and O Licence requirements is advantageous.
• Confident communicator with ability to lead and motivate high-performing teams.
• Decisive and able to perform in time-pressured environments.
• Analytical, customer-focused and highly organised.
• Demonstrates DP D DNA values: Passion, Respect, Honesty, Flexibility, Caring, Accountability.

Responsabilités

• Drive quality and compliance within the depot by maintaining and improving standards.
• Run, analyse and interpret operational data to produce daily, weekly and monthly reports; identify and resolve areas of non-conformance.
• Improve and maintain a customer-first approach in all depot operations.
• Monitor and review depot/administration compliance of H&S, HR, ODF, Transport, Recruitment, ISO, Audits and Environmental.
• Drive completion of new process training with depot admin team support & OJT support.
• Recommend new processes to achieve audits in relation to H&S, Quality and Transport with Depot management team.
• Coach and mentor office-based employees in understanding Company processes and procedures.
• Attend on-site and off-site meetings/courses as directed by the General Manager.
• Communicate and collaborate with external and internal contractors.
• Maintain up-to-date skills and take responsibility for personal development.
• Assist in facilitating meetings and minute-taking for H&S and weekly Shift Manager meetings.
• Undergo any other tasks as directed by the Site Manager.

Connaissances

Quality management

Leadership

Decision making

Analytical thinking

Communication

Description du poste

DPD UK is seeking an experienced Depot Quality Manager to join the depot management team in Southall. The role focuses on driving quality, compliance and continuous improvement across ISO, H&S, HR and transport processes.

You will analyse operational data, coach staff, and lead a customer-first approach while ensuring audits and CPC/O Licence considerations are met. A permanent, 40-hour week role with Monday–Friday duties.