Depot Customer Service Advisor

PHOENIX Healthcare Distribution Limited; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading healthcare distribution company as a Depot Customer Service Advisor in Wakefield. You will be responsible for delivering exceptional customer service, handling inquiries, and ensuring customer satisfaction. Comprehensive training and development opportunities are provided to enhance your skills, all within a full-time, rotational shift environment.

Benefits

Comprehensive training

Ongoing development opportunities

Qualifications

• Passionate about delivering excellent customer experiences.
• Professionalism and desire for continuous improvement.

Responsibilities

• Provide outstanding customer service at all times.
• Handle incoming calls and process customer orders.
• Investigate and resolve queries.

Skills

Customer Service

Communication

Problem Solving

Job description

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Depot Customer Service Advisor, Wakefield

Client:

Location:

Wakefield, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

4ff7565c835c

Job Views:

4

Posted:

17.06.2025

Expiry Date:

01.08.2025

Job Description:

Description

Customer Service Advisor(s)

The PHOENIX Group is currently looking for Customer Service Advisors who are passionate about delivering excellent customer experiences. Your main responsibility will be to provide outstanding customer service at all times.

The role requires professionalism and a desire for continuous improvement, as you will liaise with healthcare professionals. Responsibilities include handling incoming calls, processing customer orders, investigating and resolving queries, informing customers about our services and products, and making proactive service calls.

We offer comprehensive training, coaching, and ongoing development opportunities.

This is a full-time role with shift rotations until 6 pm, including occasional Saturdays from 9 am to 1 pm.