Depot Coordinator

Whistl Uk Ltd; Market Harborough; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

23 days' annual leave

Company Pension

Long service rewards

Health cash plan

Critical Illness cover

Employee Assistance Programme

Job summary

Whistl UK Ltd is seeking a highly organised Depot Coordinator to support the day-to-day running of the Lutterworth site. You will act as a key link between staff, managers, agency partners and suppliers, providing essential admin support to keep the operation efficient.

The role covers employee lifecycle tasks, attendance and payroll-related support, reporting, and site coordination in a fast-paced logistics environment. A proactive communicator with strong IT skills is essential for success.

Qualifications

• Experience in administrative, depot, operations, HR or logistics support roles.
• Strong organisational skills with ability to manage multiple priorities and deadlines.
• Experience using HR/payroll/time & attendance systems such as Kronos/UKG/HeRo/iTrent or similar.

Responsibilities

• Support employee lifecycle administration (onboarding, job changes, absence management, leavers).
• Perform Right to Work checks and maintain accurate records.
• Record attendance, holidays, sickness, overtime and hours in HR/Time & Attendance systems.
• Produce daily and weekly reports on staffing and operational performance.
• Coordinate labour with agency providers.
• Support investigations and employee engagement activities through notes and administration.
• Manage reception, visitor processes, room bookings and site communications.
• Order and control office supplies and consumables.
• Assist with resource planning and general site administration activities.

Skills

Organisational skills

Communication

Confidentiality

Microsoft Office

HR system experience

Education

GCSEs (or equivalent)

Tools

Kronos

UKG

HeRo

iTrent

Job description

We're looking for a highly organised and proactive Depot Coordinator to support the smooth day-to-day running of our busy operation in Lutterworth. Acting as a key link between employees, managers, agency partners, and external suppliers, you'll provide essential administrative support that helps keep our site running efficiently.

This is a varied role offering exposure to people administration, payroll support, resource planning, reporting, employee engagement, and site coordination within a fast-paced logistics environment.

As Depot Coordinator, you will:

• Support employee lifecycle administration, including onboarding, job changes, absence management, and leavers.
• Complete Right to Work checks and maintain accurate employee records.
• Record and monitor attendance, holidays, sickness, overtime, and worked hours using HR and Time & Attendance systems.
• Produce daily and weekly reports relating to staffing and operational performance.
• Liaise with agency providers to coordinate labour requirements.
• Support investigations, disciplinary meetings, and employee engagement activities through note-taking and administration.
• Manage reception and visitor processes, meeting room bookings, and site communications.
• Order and control office supplies and operational consumables.
• Support resource planning and general site administration activities.

What We're Looking For

• Previous experience in an administrative, depot, operations, HR, or logistics support role.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a commitment to accuracy.
• Confident communicator who can build relationships at all levels.
• Ability to handle confidential information professionally.
• Strong IT skills, including Microsoft Office applications.
• Experience using HR, payroll, or Time & Attendance systems such as Kronos, UKG, HeRo, iTrent, or similar.
• GCSEs (or equivalent) and ideally a minimum of two years' experience in a similar role.

Additional Information

• 40 Hours per week, any 5 over 7 days
• This role supports a 24-hour operation, so flexibility around working hours may be required.
• Travel to other Whistl sites may occasionally be necessary.
• A driving licence and access to your own transport would be advantageous.

This is an excellent opportunity to join a supportive team where you can make a real impact on operational efficiency and employee experience.

About Company

We are the UK’s leading delivery management company providing efficient, high-quality and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK.

We are in the top 100 privately owned companies with 23 locations across the UK. Our success is down to our people and the values we all follow to delivery excellence to our customers.

We think as part of a team, act with a can-do attitude and do the right thing. Following these simple values has resulted in our people delivering and exceeded both our business and personal development goals.

We are a ‘family’ of uniquely different people with strengths in the areas we work in and always have the opportunity to be curious to enhance ourselves.

We are a disability confident employer and embrace Well Being, EDI and ESG to make ourselves and our environment the best it can be.

• 23 days' annual leave
• Company Pension
• Long service rewards: both financial and leave-based.
• Health cash plan.
• Critical Illness cover
• Access to our prestige benefits and rewards portal.
• Access to a well-established Employee Assistance Programme provider.
• And other excellent benefits you'd expect from a market leader.