Depot Assistant

First Group; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Health cover

Discount platform

Free train pass

Cycle to work

Holiday + BH

Pension scheme

Share purchase

Flexible working

Job summary

First Bus in Glasgow is seeking a Depot Assistant to support the depot management team with administrative processes, records, and business improvement programmes. This full-time role sits at Caledonia Depot and involves close collaboration with Operations and Engineering Managers.

The ideal candidate will have prior admin or office experience, good computer literacy, strong attention to detail, and excellent time management.

Qualifications

• Previous administrative or office support experience.
• Good computer literacy and experience using administrative systems.
• Strong attention to detail and excellent time management skills.
• Well organised with the ability to prioritise tasks effectively.
• Customer-focused with a practical, common-sense approach.
• Self-motivated, friendly, and helpful with an excellent telephone manner.

Responsibilities

• Maintain accurate operational and engineering records and prepare reports to support depot performance and management reviews.
• Provide administrative support for employee records, including attendance, timesheets, wages, holidays, sickness, and personnel files.
• Collate and process vehicle defect information and support the administration of the vehicle annual test (MOT) programme.
• Manage lost property and coordinate returns to customers.
• Support day-to-day depot administration, including front desk cover, contractor sign-in, and depot systems such as SAM.
• Monitor fuel usage and assist with ordering and coordination of stationery, uniforms, and PPE.
• Ensure compliance with internal procedures

Skills

Admin experience

Computer literacy

Attention to detail

Time management

Organisational skills

Customer focus

Telephone etiquette

SAM

Tools

SAM

Job description

About First Bus

Are you ready to advance your career with one of the UK's leading bus operators? Join a forward-thinking company that embraces cutting-edge bus technology, from innovative mobile apps to environmentally friendly vehicles. We are passionate about delivering passenger journeys that are sustainable, comfortable, and efficient. We are at the forefront of innovation in the industry, connecting communities and shaping the future of public transport.

Our Caledonia Depot in Glasgow is looking for an organised and proactive Depot Assistant to support our depot management team. This is a full-time permanent role

About the role

You will work closely with the Operations and Engineering Managers, helping to coordinate administrative processes, maintain accurate records, and support the implementation of business and system improvement programmes.

Key Responsibilities

• Maintain accurate operational and engineering records and prepare reports to support depot performance and management reviews.
• Provide administrative support for employee records, including attendance, timesheets, wages, holidays, sickness, and personnel files.
• Collate and process vehicle defect information and support the administration of the vehicle annual test (MOT) programme.
• Manage lost property and coordinate returns to customers.
• Support day-to-day depot administration, including front desk cover, contractor sign-in, and depot systems such as SAM.
• Monitor fuel usage and assist with ordering and coordination of stationery, uniforms, and PPE.
• Ensure compliance with internal procedures

About you

The ideal candidate will be someone who enjoys working in a fast-paced operational environment, can manage multiple tasks efficiently, and takes pride in maintaining accurate and reliable records.

Ideally you will have:

• Previous administrative or office support experience.
• Good computer literacy and experience using administrative systems.
• Strong attention to detail and excellent time management skills.
• Well organised with the ability to prioritise tasks effectively.
• Customer-focused with a practical, common-sense approach.
• Self-motivated, friendly, and helpful with an excellent telephone manner.

Rewards

Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advise. Our EAP provision offers 24hr, 365 days a year mental health support

• We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc
• Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass
• Cycle to work scheme
• 25 days' holiday + bank holidays
• Pension scheme and chance to buy discounted First Group shares
• Flexible working

Equal Opportunities

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities, and people. We welcome applications from all.