Deployment Specialist

NHS Supply Chain; West of England; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Annual bonus schemes

27 days holiday

In-house training

Well-being leave

Pension scheme

Flexible Benefits

Volunteering leave

NHS Discounts

Job summary

NHS Supply Chain is seeking a Deployment Specialist to deploy ecommerce and inventory management solutions across NHS hospital sites. The role involves working in a field-based capacity with travel across the M5 corridor, South West and Midlands, coordinating with NHS teams and hospital stakeholders to ensure successful project outcomes.

You will need strong change and project management capabilities and an operational understanding of hospital supply chains, with data analysis to measure

Qualifications

• Demonstrates strong planning, organisation, and attention to detail to support project delivery.
• Excellent communication with stakeholders at all levels.
• Experience in change and project management techniques within healthcare.

Responsibilities

• Support project and change initiatives by completing defined tasks, maintaining project plans, and providing basic analysis.
• Assist with stakeholder engagement by coordinating meetings, events, and communications.
• Support development and delivery of training materials using standard templates.
• Collect, input, and analyse data from multiple sources to produce reports and updates.
• Contribute to continuous improvement by reviewing processes and supporting inventory and supplier management.

Skills

Planning

Organisation

Data analysis

Stakeholder management

Communication

Change management

Project management

Job description

Job Title: Deployment Specialist

Function: In Hospital Services

Location: Field based role with frequent travel to hospital sites (approximately 3 to 4 days per week). Site locations will be confirmed and are generally situated across the M5 corridor, South West and Midlands.

Contract type: Permanent

Salary: Offered on a starting salary of £37,502 with the potential to increase to £41,669 over the course of three years.

Closing Date: Wednesday 23 September 2026

NHS Supply Chain currently has an opportunity for a Deployment Specialistto join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.

As a Deployment Specialist, you will be deploying ecommerce and inventory management solutions into NHS hospitals, ensuring successful outcomes for both customer and business. As part of a small team of deployment specialists, you will work collaboratively across a complex stakeholder landscape including NHS Supply Chain internal and external facing teams, hospital procurement, supply chain, clinical, IT and senior roles. The proven ability to effectively communicate at all levels of an organisation is key.

You will need a balanced approach that carefully progresses both system / processes change with people impact. The role needs proven capability in change and project management techniques, particularly within a complex healthcare environment.

An operational understanding of how (hospital) supply chains work as well as the ability to capture and analyse data to accurately measure both tangible and intangible benefits is key to being successful in the role.

Every day you will …

• Support project and change initiatives by completing defined tasks, maintaining project plans, and providing basic analysis in line with established procedures.
• Assist with stakeholder engagement by coordinating meetings, events, and communications to support effective collaboration.
• Support the development and delivery of training materials by gathering information and preparing content using standard templates and processes.
• Collect, input, and analyse data from multiple standard sources to produce accurate reports and updates.
• Contribute to continuous improvement and operational effectiveness by reviewing existing processes and supporting inventory and supplier management activities.

What can we offer you?

• Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
• We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
• 27 days holiday plus bank holidays
• We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential.
• A focus on your well-being offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12% when you contribute 6%)
• Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain, who are we?

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role?

• Demonstrates strong planning, organisation, and attention to detail to support project delivery, maintain accurate data, and ensure tasks are completed in line with agreed timelines and procedures.
• Communicates clearly and professionally with a range of stakeholders, supporting engagement activities, sharing updates, and producing accurate reports and training materials tailored to different audiences.
• Shows adaptability and resilience when managing changing priorities or unclear information, enabling effective support across projects, change initiatives, and operational activities.
• Applies a collaborative and inclusive approach, building trust with team members and stakeholders while valuing different perspectives to support effective delivery and continuous improvement.
• Uses analytical thinking and a customer-focused mindset to gather data, identify insights, and suggest practical improvements that enhance processes, service delivery, and stakeholder outcomes.

Our Inclusive Commitment

At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.

SCCL is a company Registered in England and Wales, with company number 10881715, to act as the management function of the NHS Supply Chain.