Dental Receptionist

Dentopedia Group; Woodley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Three fully paid staff events per year

50% discount on treatments

20% discount for family

Amazon gift vouchers

Seasonal gifts and Christmas bonus

Job summary

Dentopedia Group clinics in the UK are seeking a Dental Receptionist to join a growing private dental group. This full-time role involves front-desk operations, appointment scheduling and customer service, with weekend work. Hourly pay ranges from £13 to £15 depending on experience.

You will work with clinicians and nurses to ensure smooth daily workflow, maintain GDPR-compliant records, and contribute to patient journeys across state-of-the-art premises.

Qualifications

• Previous experience in dental reception or similar front-facing role.
• Confident communicator with strong rapport-building skills.
• Confident using dental software and computer systems.
• Right to work in the UK; excellent spoken and written English.

Responsibilities

• Manage front-desk operations and welcome patients professionally.
• Answer phone calls, WhatsApp messages and online enquiries promptly.
• Book, amend and manage appointment diaries efficiently.
• Support conversion of enquiries into booked appointments.
• Process payments and complete end-of-day reconciliation.
• Maintain accurate patient records and ensure GDPR compliance.
• Coordinate with dentists and nurses to ensure smooth daily workflow.
• Handle patient queries and follow-ups professionally.
• Maintain a clean, professional and welcoming reception area.
• Support diary optimisation and clinic performance.

Skills

Dental reception

Communication

Organisation

Attention to detail

Tools

Dental software

Computer systems

Job description

Dental Receptionist

Job Title: Dental Receptionist

Location: Dentopedia Group Clinics

Schedule: Monday – Friday & Weekends

Job Type: Full-Time

Salary: £13 - £15 per hour, depending on experience

Join a Growing, High-Standard Private Dental Group

We are not just hiring a Dental Receptionist. We are building a team of future leaders.

About Us

Dentopedia Group is a growing network of modern dental clinics delivering high-quality, ethical dentistry. With over 10 years of experience in private practice ownership, we are known for strong leadership, structured systems, and exceptional patient care.

We are proud of our high staff retention and supportive team culture. Many of our team members have progressed into senior and leadership roles, and we actively promote from within. As we expand, we are seeking professional and motivated Receptionists to join our brand new, state-of-the-art premises and grow with a forward-thinking group committed to raising standards.

If you are looking for real career progression within an ambitious and supportive organisation, we would love to hear from you.

Key Responsibilities

• Manage front-desk operations and welcome patients professionally
• Answer phone calls, WhatsApp messages and online enquiries promptly
• Book, amend and manage appointment diaries efficiently
• Support conversion of enquiries into booked appointments
• Process payments and complete end-of-day reconciliation
• Maintain accurate patient records and ensure GDPR compliance
• Coordinate with dentists and nurses to ensure smooth daily workflow
• Handle patient queries and follow-ups professionally
• Maintain a clean, professional and welcoming reception area
• Support diary optimisation and clinic performance

What We’re Looking For

• Previous experience in dental reception or similar front-facing role
• Confident communicator with strong rapport-building skills
• Comfortable discussing fees and appointment availability
• Highly organised with excellent attention to detail
• Calm and professional under pressure
• Commercially aware while remaining patient-focused
• Confident using dental software and computer systems
• Professional appearance and positive attitude

Why Join Dentopedia Group

• Clear systems and structured patient journeys
• Strong marketing support and consistent patient flow
• Supportive management and leadership
• Opportunities for progression within a growing group
• Ongoing training and professional development

Essential Requirements

• Right to work in the UK
• Excellent spoken and written English
• Strong organisational and multitasking skills
• Confident using computer systems and digital platforms
• Professional and confident telephone manner
• Reliable, punctual and well-presented
• Able to work full-time Monday to Friday & Weekends with mutual agreement

Staff Benefits

• Three fully paid staff events each year – Summer Event, Winter Event, and Christmas Party
• 50% discount on treatments for yourself at any Dentopedia clinic
• 20% discount for your family members and relatives
• Ad-hoc Amazon gift vouchers approved by CEO
• Seasonal gifts and Christmas bonus