Full-Time Dental Receptionist - Pangbourne

Dentalcare Group; Pangbourne; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Investors in People

Team social events

Job summary

Dentalcare Group in the United Kingdom is seeking a friendly Dental Receptionist to join our Pangbourne practice. You will welcome visitors and manage front desk operations, ensuring a warm and professional environment for patients and staff.

The role requires reception/front-of-house experience, a proactive attitude, and the ability to work calmly under pressure. Training on our systems and support for career progression are provided.

Qualifications

• Candidate with dental receptionist experience or front-of-house background preferred.
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.

Responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
• Answer and direct telephone calls and respond to enquiries appropriately.
• Manage reception duties and ensure the front desk is kept organised and welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence, deliveries and messages.
• Liaise effectively with staff, residents, families and external professionals.
• Maintain confidentiality and follow company policies and procedures.
• Support the wider team with administrative tasks when required.
• Prioritise workload effectively and remain calm during busy periods.

Skills

Reception experience

Pressure management

Discretion

Computer skills

Team player

Education

GCSE qualification

Job description

Discover your smile, come work with us!

Here at Dentalcare Group, we are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare Pangbourne. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care.

About The Role

• Hours - We are looking for an applicant who can work40 hours per week
• Payment: negotiable, dependant on experience
• Training on our systems and guaranteed support to help you progress in your career
• Newly refurbished practices with the latest equipment and technology
• Up to 28 days holiday (including bank holidays)
• We are a recognised Investors in People company
• Team social events
• Immediate start

Key responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
  
• Answer and direct telephone calls and respond to enquiries appropriately.
  
• Manage reception duties and ensure the front desk is kept organised and welcoming.
  
• Maintain accurate records and assist with general administration.
  
• Receive and distribute correspondence, deliveries and messages.
  
• Liaise effectively with staff, residents, families and external professionals.
  
• Maintain confidentiality and follow company policies and procedures.
  
• Support the wider team with administrative tasks when required.
  
• Prioritise workload effectively and remain calm during busy periods.

About You

• We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience
• A committed and hardworking individual who has the drive to succeed
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.
• You will have completed a Secondary / GCSE or similar qualification
• SOE experience is preferred but not essential
• Computer skills are essential

About Us

Dentalcare staff are the key to our success and we offer a great place to work in return. Employees joining Dentalcare have the benefit of tailored induction, ongoing career development and dedicated support from their managers and directors. Every encouragement is given to staff to build additional knowledge. We believe good clinical, or corporate governance is vital for patients but can be as valuable to employees.

We are looking to elevate people with experience into suitable jobs within the dental industry and you'll find were a friendly and professional company you'll be keen to be associated with.