Dental Receptionist

Envisage Dental | Certified B Corp™ | Redefining Group Dentistry; Stroud; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Birthday day off

Discounted dental treatment

On-site parking

Monthly team meetings

Summer socials

Career development

Job summary

Rowcroft Dental & Implant Centre in Stroud is seeking an experienced Dental Receptionist to join a friendly private practice. You will handle appointments, calls and patient welcome, supporting smooth day-to-day reception and coordinating with clinical and admin teams to ensure a high standard of patient care.

The role is full-time, permanent with no weekend work, offering a supportive team, development opportunities and a competitive salary.

Qualifications

• Experience in a dental reception or dental practice environment (preferred but not essential).
• Friendly, approachable and confident when dealing with patients.
• Professional with excellent communication and customer service skills.
• Organised, reliable and able to manage a busy reception.

Responsibilities

• Manage appointments, answer calls and enquiries, welcome patients, and support day-to-day reception operations.
• Work closely with clinical and administrative teams to ensure high patient service levels and efficient practice functioning.

Skills

Dental reception

Customer service

Communication skills

Organised

Tools

MS Office

Job description

Rowcroft Dental & Implant Centre | Stroud, Gloucestershire

Permanent | Full-Time | Monday-Friday| Early Finish on Friday 2:15pm

Join Our Friendly, Long-Standing Team

Are you an experienced Dental Receptionist looking for your next opportunity within a welcoming, supportive private practice?

At Rowcroft Dental & Implant Centre, we’re proud of the friendly, family feel we’ve created. Many of our team have been with us for years, creating a stable and supportive environment where everyone works together to provide an exceptional patient experience.

Located in the heart of Stroud, our six-surgery private practice operates from a beautiful Georgian building and has built an excellent reputation for delivering high-quality dentistry across a wide range of treatments.

This is a fantastic opportunity to join an experienced team where you’ll feel valued, supported and encouraged to develop your career.

About The Role

As a Dental Receptionist, you’ll be an important part of the patient journey, providing a warm and welcoming experience from the moment patients contact or arrive at the practice.

You’ll be responsible for managing appointments, answering calls and enquiries, welcoming patients and supporting the smooth day-to-day running of the reception area.

You’ll work closely with our friendly clinical and administrative teams, helping to ensure patients receive a high level of service and that the practice runs efficiently.

Working Hours

This is a full-time, permanent position with no weekend working.

• Monday-Thursday: 8:15am-5:15pm


• Friday: 8:15am-2:15pm

What We’re Looking For

• Experienced within a dental reception or dental practice environment (preferred but not essential)


• Friendly, approachable and confident when dealing with patients


• Professional with excellent communication and customer service skills


• Organised, reliable and able to manage a busy reception


• Confident answering telephone calls and handling patient enquiries


• Comfortable managing appointments and supporting the administrative side of the practice


• A strong team player who enjoys working collaboratively


• Caring and passionate about providing an excellent patient experience


• Proactive and keen to contribute positively to the practice

What We Offer

• Competitive salary


• Full-time, Monday-to-Friday working pattern


• Early finish on Fridays


• Birthday day off


• Discounted dental treatment


• On-site parking, additional parking behind the practice and nearby town centre parking


• Monthly team meetings


• Summer socials, Christmas celebrations, after-work events and our popular Curry Club


• Supportive and experienced colleagues


• Long-established private practice with a loyal patient base


• Opportunities for ongoing learning and development

Why Join Rowcroft Dental & Implant Centre?

At Rowcroft, we believe a great workplace is built on teamwork, respect and supporting one another.

Our welcoming culture, experienced team and commitment to patient care make Rowcroft a practice where people enjoy coming to work and choose to stay.

You’ll be joining a well-established team where your contribution is valued and where you’ll play an important role in creating a positive experience for every patient who walks through our doors.

If you’re looking for a long-term opportunity within a friendly and professional private practice, we’d love to hear from you.

We are certified B-Corp, we celebrate collaboration and transparency. We are proud to be an inclusive equal opportunity workplace. We have created a workforce that is reflective of our diverse patient and practice communities, that promotes positivity, and we believe this is critical to our success.

We do not discriminate based upon race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.

As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.