Dental Receptionist

Clyde Munro Dental Group; Penicuik; On-site; GBP 22,000 - 26,000; Full time

Job summary

Clyde Munro Dental Group is seeking a full-time Dental Receptionist for Penicuik Dental Care. You'll be crucial in delivering excellent patient care, managing appointments, and ensuring compliance with health and safety. This rewarding position offers career progression within a supportive team culture, with numerous benefits to keep you motivated.

Benefits

Competitive pay scale

Career progression opportunities

Referral bonus

Company paid GDC fee

Access to online training

Wellbeing initiatives

Cycle to work scheme

Employee Assistance Programme

Enhanced family friendly policies

‘You Days’ - day off for moving or getting married

Birthday day off

Service holidays

Optical care

Discounted dental treatments

Qualifications

• Experience in a general practice environment is desirable.
• Proven track record in a customer/patient focused reception environment is required.
• Willingness to demonstrate the highest levels of patient care.

Responsibilities

• Provide a professional reception service and ensure excellent patient care.
• Manage the appointment book and maintain reception cleanliness standards.
• Answer telephones, manage appointments and collect patient charges.

Skills

Customer service

Patient care

Communication

Tools

Software of Excellence

Job description

Join our Team!

We are excited to be recruiting a full-time Dental Receptionist to join our team atPenicuik Dental Care.

This is a fantastic opportunity to become part of anestablished dentalpractice.

Located in Penicuik, Midlothian, our practice was founded 13 years ago and is close to a vast array of nearby amenities, including cafes & bakeries within walking distance. The practice is easily accessible with routine bus links from the city centre as well as car park at the rear of the building.

You will be joining a busy, friendly and welcoming practice. We pride ourselves on our supportive culture and the strong feedback we get from our patients.

Your Role

You will be responsible for providing a professional reception service and ensuring excellent patient care in line with our practice values. In addition, you will play an important role in ensuring compliance with all health and safety guidance.

Other duties include –

• Creating a welcoming environment for patients that sets them at ease from the outset
• Maximising the use of the internal system (Software of Excellence) to ensure accurate patient records are maintained
• Answering the telephone, making appointments and collecting patient charges

• Maintaining practice reception cleanliness standards to ensure the patient has confidence in the quality of the care they will receive
  
• Managing the appointment book for all clinicians to ensure surgery utilisation and clinician productivity while meeting patient appointment needs

About You

• Relevant experience gained in a general practice environment is desirable
  
• Proven track record in a customer/patient focused reception environment is required
• Willing to demonstrate the highest levels of patient care
• The ability to work on own initiative as well as part of a team
• Enthusiastic, with an appetite to learn and develop new skills

Benefits

We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –

• Competitive pay scale
• Career progression opportunities within the group
• Referral bonus
• Company paid GDC fee
• Professional Development – access to online training and educational assistance
• Wellbeing initiatives
• Cycle to work scheme
• Employee Assistance Programme
• Enhanced family friendly policies
• ‘You Days’ - a day off for moving house or getting married
• Birthday day off
• Service holidays
• Optical care
• Discounted dental treatments

Penicuik Dental Care – Part of Clyde Munro Group

Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.

We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.

#immediatestart #dental #dentalnurse #nhs #nhsdental #nhsdentalnurse