Medical Receptionist - Emis Trained

Aspire Recruitment; Liverpool; On-site; Full time

Job summary

Join a forward-thinking medical centre as a Medical Receptionist / Care Navigator. This full-time role is perfect for those passionate about patient care, offering a dynamic environment where you'll be the first point of contact for patients. Your responsibilities will include managing appointments, supporting administrative tasks, and collaborating with clinical staff to ensure seamless patient experiences. If you thrive in a fast-paced setting and possess strong communication skills, this is an exciting opportunity to make a real impact in healthcare.

Qualifications

• Previous experience in a receptionist role, ideally in a healthcare setting.
• EMIS system experience is required.

Responsibilities

• Welcoming patients and visitors at reception with professionalism and warmth.
• Scheduling and managing appointments using EMIS.

Skills

Communication Skills

Interpersonal Skills

Organization

Detail-oriented

Compassionate Attitude

Education

Experience in Receptionist Role

Familiarity with Medical Terminology

Tools

EMIS System

General Office Software

Job description

Medical Receptionist / Care Navigator (EMIS Trained)
Job Type: Permanent, Full-Time
Hourly Rate: £13.06
Working Hours: Between 8:00 AM – 6:30 PM (including one late evening per week)

We’re looking for a proactive and personable Medical Receptionist / Care Navigator to join our friendly team at a highly regarded medical centre. This is a full-time, permanent position offering a dynamic and rewarding opportunity for someone passionate about patient care and healthcare support.

In this dual-role, you'll be a key point of contact for patients both face-to-face and over the phone, ensuring smooth daily operations at the front desk and behind the scenes.

Key Responsibilities:

• Welcoming patients and visitors at reception with professionalism and warmth

• Handling incoming calls, directing queries, and triaging appropriately

• Scheduling and managing appointments using EMIS

• Supporting administrative tasks such as data entry, scanning, and document management

• Collaborating closely with clinical staff to ensure seamless patient care

• Providing accurate information to patients and responding to general enquiries

• Keeping the reception area clean, organized, and patient-friendly

What We’re Looking For:

• Previous experience in a receptionist role, ideally in a healthcare setting

• EMIS system experience (required)

• Strong communication and interpersonal skills

• Well-organized, detail-oriented, and able to multitask in a fast-paced environment

• Proficiency in general office software and systems

• A compassionate, patient-focused attitude

• Familiarity with medical terminology is a plus

If you're an experienced receptionist with a passion for delivering exceptional patient service and making a real impact in a healthcare environment, we'd love to hear from you.

Apply now and become a valued part of our supportive and professional team.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.