Dental Receptionist

TN United Kingdom; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic dental practice as a Dental Receptionist, where you'll be the welcoming face for patients and play a vital role in ensuring smooth operations. This position offers the chance to develop your professional skills in a supportive environment while providing exceptional customer service. You'll manage appointments, handle inquiries, and maintain patient records, contributing to a positive experience for all visitors. If you're organized, friendly, and eager to make a difference in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Strong administrative skills with attention to detail.
• Proficient in office software applications.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and manage the dental calendar.
• Maintain patient records and process payments.

Skills

Administrative Skills

Office Software Proficiency

Organizational Skills

Communication Skills

Ability to Work Under Pressure

Job description

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We are seeking a friendly and organised Dental Receptionist to join our dynamic dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role is crucial in ensuring the smooth operation of our front desk and creating a welcoming environment for all visitors.

Responsibilities

Greet patients warmly and manage their check-in and check-out processes.

Schedule appointments and manage the dental calendar efficiently.

Handle patient inquiries via phone, email, and in person, providing accurate information regarding services and procedures.

Maintain patient records, ensuring all information is up-to-date and confidential.

Process payments and manage billing inquiries with accuracy.

Assist with administrative tasks such as filing, data entry, and maintaining office supplies.

Collaborate with dental staff to ensure seamless patient flow and communication within the practice.

Skills

Strong administrative skills with a keen attention to detail.

Proficient in office software applications, including word processing and spreadsheet management.

Excellent organisational abilities to manage multiple tasks effectively.

Strong communication skills, both verbal and written, with a friendly demeanour.

Ability to work well under pressure in a fast-paced environment.

Previous experience in a dental or medical office setting is advantageous but not essential.

Hours:

Monday: 8:30am 5:00pm

Tuesday: 8:30am 5:00pm

Thursday: 11:00am 7:30pm

Friday: 8:30am 5:00pm

At least one Saturday per month: 8:00am 4:00pm

Join our team as a Dental Receptionist where you can contribute to creating positive experiences for our patients while developing your professional skills in a supportive environment!