Dental Receptionist

Dental Beauty Partners; Colchester; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Social events

Career progression

Christmas party

Training programs

Job summary

Dental Beauty Partners are seeking a friendly Dental Receptionist to join North Hill Dental, a private practice in South Colchester. This full-time, permanent role offers a Monday–Friday 8:00 AM–5:45 PM schedule and a supportive team environment committed to excellent patient care.

You will manage front-d desk tasks, handle patient enquiries, schedule appointments in Dentally, and process payments following the practice policies. Training and progression opportunities are available.

Qualifications

• 1–2 years of Dental Receptionist experience in private or mixed practice.
• Front of house or healthcare admin experience acceptable.
• Experience with Dentally software is preferred.
• Ensure CQC requirements are met.
• Strong patient care and customer service skills.

Responsibilities

• Provide high-quality reception and administration to support patient satisfaction and practice efficiency.
• Answer calls and handle patient inquiries positively and efficiently.
• Schedule appointments and manage the diaries using Dentally.
• Record patient payments and pursue debts per the practice policy.

Skills

Dental Receptionist experience

Front desk / customer service

Dentally software

CQC compliance

Patient care

Tools

Dentally

Job description

Dental Receptionist

Department: Practice Recruitment

Employment Type: Permanent - Full Time

Location: North Hill

Description

*Dental Receptionist Opportunity - North Hill Dental (CO1)*
*Full-Time Position - Hours Specified Below*

Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely practice, North Hill Layer Road, located in South Colchester.

This is an opportunity to join a great practice team which is dedicated to delivering high quality dentistry to the local community. The successful candidate will receive a great deal of support and development, and as Dental Beauty expands quickly there will be lots of progression opportunities available.

Hours: We are looking for a candidate who is willing to commit to full-time position, with the following working hours:
Monday-Friday 8AM-5.45PM

Key Responsibilities

• Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
• Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
• Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
• Collect and record patient payments and pursue any debts in accordance with the practice payments policy

Skills, Knowledge and Experience

• Ideally 1-2 years of experience as a Dental Receptionist, within a private or mixed practice
• If no Dentistry experience, then a background within a front of house, customer service or healthcare administration role may be considered
• Dentally software experience is preferred but not essential
• Ensuring CQC requirements are met at all times
• Experience in providing exceptional patient care/customer service

Benefits

• Highly competitive hourly rate from £13 is on offer for this position, varying depending on experience & qualifications
• Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
• Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
• Company wide all-expensed Christmas Party & Awards Night
• Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
• Company training events, lunch & learns, additional courses