Dental Receptionist (Part-Time)

Clyde Munro Dental Group; Glasgow; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Competitive salary package

Career development opportunities

Employee referral scheme

GDC registration fees covered

Ongoing learning and development

Health and wellbeing initiatives

Cycle to Work scheme

Employee Assistance Programme

Enhanced family-friendly and parental;

You Days

Birthday day off

Annual leave based on service

Optical care

Dental treatment discounts

Job summary

Alexandra Park Dental Care in Glasgow is seeking a welcoming and professional Receptionist to join our friendly team. You will provide a warm, efficient front-d door service and help ensure every patient experiences a high standard of care.

This full-time role runs Monday to Thursday, 8:50am to 5:30pm, based at 427 Alexandra Parade. You will use Software of Excellence, manage appointments, payments, and support the wider practice to keep operations running smoothly.

Qualifications

• Experience in a general dental or healthcare practice preferred.
• Experience in a reception or customer-facing role.
• Commitment to high standards of patient care.
• Ability to work independently and as part of a team.
• Positive, enthusiastic attitude and willingness to learn.

Responsibilities

• Greet patients and create a friendly, reassuring atmosphere.
• Use Software of Excellence to maintain accurate patient records.
• Handle calls, book and confirm appointments, and process payments.
• Keep reception area clean, organised and presentable.
• Coordinate clinician appointment schedules to optimise surgery time.
• Support the wider practice team as needed.

Skills

Customer service

Front desk

Team player

Tools

Software of Excellence

Job description

Join Alexandra Park Dental Care!

We’re looking for a welcoming and professional Receptionist to become part of the team at Alexandra Park Dental Care.

This is a full-time position, with working hours from Monday to Thursday, 8:50am to 5:30pm.

Based at 427 Alexandra Parade in Glasgow, the practice is conveniently located with street parking available nearby. We pride ourselves on creating a warm and comfortable atmosphere for both our patients and our team, while delivering a high standard of dental care in a friendly and relaxed setting.

The position

As a key member of the team, you’ll provide a friendly, professional service to patients while helping to ensure their experience reflects the values of the practice. You’ll also support the team in maintaining high standards of health, safety and compliance throughout the practice.

Your day-to-day responsibilities will include:

• Welcoming patients and creating a friendly, reassuring atmosphere from the moment they arrive

• Using Software of Excellence effectively to keep patient information and records accurate and up to date

• Handling incoming calls, arranging and confirming appointments, and processing patient payments

• Keeping the reception area clean, organised and presentable, helping to maintain a professional environment

• Coordinating and managing clinician appointment schedules to make effective use of surgery time while accommodating patients’ needs

• Supporting the smooth running of the reception area and assisting the wider practice team where required

About You

We’re looking for someone who can bring a professional, patient-focused approach to the role. Ideally, you’ll have:

• Previous experience working within a general dental or healthcare practice, although this is desirable rather than essential

• Experience in a reception or customer-facing position where delivering a positive patient/customer experience was a key priority

• A genuine commitment to providing consistently high standards of patient care

• The confidence to work independently, use your own initiative and contribute effectively as part of a team

• A positive and enthusiastic attitude, with a willingness to learn, develop and take on new responsibilities

Benefits

We believe that creating a positive workplace is just as important as providing excellent care to our patients. That’s why we’re committed to supporting our colleagues and offering a range of benefits designed to make working with us rewarding and enjoyable. Here are some of the benefits you can expect:

• Competitive salary package

• Opportunities to develop your career and progress within the wider group

• Employee referral scheme with a bonus for successful recommendations

• GDC registration fees covered by the company

• Ongoing learning and development, including access to online courses and training support

• A range of initiatives focused on employee health and wellbeing

• Cycle to Work scheme

• Access to an Employee Assistance Programme for confidential support

• Enhanced family-friendly and parental leave policies

• Additional "You Days" to support important life events, such as moving home or getting married

• A paid day off to celebrate your birthday

• Additional annual leave based on length of service

• Optical care benefits

• Reduced-price dental treatment