Dental Practice Receptionist - Patient Care & Scheduling

mydentist (UK); Trowbridge; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Health & wellbeing support

Discounts at cinema/retail/restaurants

Holidays 25 days + bank holidays

Training & development

Parking

Public transport access

Job summary

mydentist UK in Trowbridge is seeking a part-time receptionist to deliver outstanding customer service to patients and visitors. You’ll manage front desk duties, answer calls, and help ensure smooth appointment flow during a 16-hour week, on-site with no home working.

Join a busy practice, learn our services, and support a friendly, professional team dedicated to patient care and access to dental health across the network.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.
• Able to learn about our services.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.

Skills

Friendly attitude

Organised

Multitasking

KPI awareness

Relationship building

Computer literacy

Customer service

Calm under pressure

Tools

Computer systems

Job description

mydentist UK in Trowbridge is seeking a part-time receptionist to deliver outstanding customer service to patients and visitors. You’ll manage front desk duties, answer calls, and help ensure smooth appointment flow during a 16-hour week, on-site with no home working.

Join a busy practice, learn our services, and support a friendly, professional team dedicated to patient care and access to dental health across the network.