Dental Lab Administrator

University College London Hospitals NHS Foundation Trust; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Part-time role

Job share within departments

Job summary

University College London Hospitals NHS Foundation Trust (UCLH) is seeking a Dental Lab Administrator & Restorative administrator to join a part-time, job-share arrangement across both departments. The role combines dental laboratory office administration with clinical support to enhance patient care.

Responsibilities include maintaining records, coordinating workflows, and using IT systems such as Microsoft Office and MS Teams.

Qualifications

• Experience in dental/laboratory admin is desirable.
• Strong record-keeping and filing skills.
• Proficient with hospital IT systems and databases.

Responsibilities

• Maintaining accurate and timely laboratory records across IT systems.
• Coordinating laboratory workflows to meet quality, accuracy, and deadlines.
• Using and maintaining clinical and administrative IT systems (Microsoft Office, MS Teams, shared inboxes, patient databases).
• Managing electronic and paper-based laboratory filing systems.
• Arranging and tracking collection, delivery and distribution of lab work with external labs and clinical teams.
• Serving as a key point of contact for departmental enquiries.
• Monitoring office stock levels and reporting replenishment needs.
• Conducting weekly audits and reporting findings to supervisors.
• Independently managing workload and responding to queries from clinical, non-clinical, and external partners.
• Supporting investigations into patient complaints when required.
• Attending meetings and communicating relevant information to team members.
• Providing administrative cover across areas when needed.
• Processing digital images of dental impressions per protocols.

Skills

Attention to detail

Organisational skills

Communication

Tools

Microsoft Office

MS Teams

IT systems

Job description

UCLH's specialty dental hospital, the Eastman Dental Hospital, is looking for an enthusiastic, innovative, and motivated individual, to fill the role of Dental Lab Administrator & Restorative administrator. This role is part time and a job share within both departments and is a unique opportunity to work in a dynamic and growing dental laboratory office.

Overall, the role of the dental lab administrator & Restorative team admin can be a challenging and rewarding career path for individuals who are passionate about dental sciences, enjoy working in a laboratory office setting and want to contribute to improving patients' oral health.

If you are a motivated individual with a passion for dentistry and looking to join a positive and growing team, we would love to hear from you.

Key responsibilities

• Maintaining accurate and timely laboratory records across relevant IT systems.
• Coordinating laboratory workflows to meet quality, accuracy, and deadline requirements, escalating issues when necessary.
• Using and maintaining clinical and administrative IT systems, including Microsoft Office, MS Teams, shared inboxes, and patient information databases.
• Managing both electronic and paper-based laboratory filing systems.
• Arranging and tracking the collection, delivery, and distribution of laboratory work, including liaising with external laboratories and clinical teams.
• Serving as a key point of contact for departmental enquiries from internal and external stakeholders.
• Monitoring office stock levels and reporting replenishment needs.
• Conducting weekly audits and reporting findings to supervisors.
• Independently managing workload and responding to queries from clinical, non-clinical, and external partners in accordance with standard procedures.
• Supporting investigations into patient complaints when required.
• Attending meetings and communicating relevant information to team members.
• Providing administrative cover across different areas when needed.
• Processing digital images of dental impressions in line with agreed protocols.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For further details / informal visits contact: Name: Maria Sierra-Monton Job title: Project Manager Dental Labs and Implants Email address: [e-mail]