Dental Lab Administrator

University College London Hospitals NHS Foundation Trust; Camden Town; On-site; GBP 12,000 - 18,000; Part time

Job summary

University College London Hospitals NHS Foundation Trust is hiring for a Dental Lab Administrator and Restorative Administrator. This part-time, job-share role spans both the Dental Lab and Eastman Dental Hospital departments, offering a unique opportunity to work across two teams in a dynamic laboratory office.

The post focuses on administering lab workflows, records management, and coordination with clinical teams.

Responsibilities

• Maintaining accurate and timely laboratory records across IT systems.
• Coordinating laboratory workflows to meet quality, accuracy and deadlines.
• Using and maintaining clinical/admin IT systems including Office, MS Teams, shared inboxes.
• Managing electronic and paper-based laboratory filing systems.
• Arranging and tracking collection, delivery and distribution of lab work; liaising with external labs and clinical teams.
• Serving as a key point of contact for departmental enquiries from internal and external stakeholders.
• Monitoring office stock levels and reporting replenishment needs.
• Conducting weekly audits and reporting findings to supervisors.
• Independently managing workload and responding to queries from clinical/non-clinical partners.

Job description

• Maintaining accurate and timely laboratory records across relevant IT systems.
• Coordinating laboratory workflows to meet quality, accuracy, and deadline requirements, escalating issues when necessary.
• Using and maintaining clinical and administrative IT systems, including Microsoft Office, MS Teams, shared inboxes, and patient information databases.
• Managing both electronic and paper-based laboratory filing systems.
• Arranging and tracking the collection, delivery, and distribution of laboratory work, including liaising with external laboratories and clinical teams.
• Serving as a key point of contact for departmental enquiries from internal and external stakeholders.
• Monitoring office stock levels and reporting replenishment needs.
• Conducting weekly audits and reporting findings to supervisors.
• Independently managing workload and responding to queries from clinical, non-clinical, and external partners in accordance with standard procedures.
• Supporting investigations into patient complaints when required.
• Attending meetings and communicating relevant information to team members.
• Providing administrative cover across different areas when needed. UCLH's specialty dental hospital, the Eastman Dental Hospital, is looking for an enthusiastic, innovative, and motivated individual, to fill the role of Dental Lab Administrator & Restorative administrator. This role is part time and a job share within both departments and is a unique opportunity to work in a dynamic and growing dental laboratory office.

Overall, the role of the dental lab administrator & Restorative team admin can be a challenging and rewarding career path for individuals who are passionate about dental sciences, enjoy working in a laboratory office setting and want to contribute to improving patients' oral health. If you are a motivated individual with a passion for dentistry and looking to join a positive and growing team, we would love to hear from you

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. This role is primarily focused on laboratory administration, coordination, and records management, ensuring that lab work and patient-related information are processed accurately, efficiently, and in line with quality standards. Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application Come and be a part of the best NHS trust in England to work for, according to our staff

UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the third year in a row.

UCLH recognises the benefits of flexible working for staff - To find out more, visit:Flexible working. To discover more about what makes UCLH a great place to work, visit:Why Choose UCLH?

Processing digital images of dental impressions in line with agreed protocols.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street