Dental Institute NHS Medical Secretary

NHS Jobs; Leeds; On-site; GBP 21,000 - 25,000; Full time

Job summary

Leeds Teaching Hospitals NHS Trust is seeking a Senior Medical Secretary/Patient Services Coordinator for the Leeds Dental Institute. The role involves providing a comprehensive medical secretarial service to clinical teams, managing outpatient correspondence, and supporting administrative processes to ensure excellent patient care.

You will work with consultants and clinical staff, handle sensitive patient information, and provide cover for colleagues as needed.

Qualifications

• Provide comprehensive high quality medical secretarial service to clinical teams within the Leeds Dental Institute.
• Typing and proofreading clinical correspondence relating to outpatient attendances and other patient related correspondence.
• Use a range of IT skills to support the clinical work (e.g., databases and spreadsheets).
• Support administrative processes as deemed by the Senior Secretary.
• Assist in delivering excellent patient care by coordinating with colleagues and other departments.

Responsibilities

• Answer phone calls and deal with enquiries from patients and clinicians.
• Liaise with GPs, hospital staff and others on behalf of the consultant.
• Provide information to Senior Medical Secretary on workload and outstanding work.
• Provide cover for other team secretaries during leave or sickness.
• Handle sensitive patient information on a daily basis in potentially emotional situations.

Job description

Leeds Teaching Hospitals NHS Trust is seeking a Senior Medical Secretary/Patient Services Coordinator for the Leeds Dental Institute. The role involves providing a comprehensive medical secretarial service to clinical teams, managing outpatient correspondence, and supporting administrative processes to ensure excellent patient care.

You will work with consultants and clinical staff, handle sensitive patient information, and provide cover for colleagues as needed.