Team Medical Secretary

Leeds Teaching Hospitals NHS Trust; Leeds; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

The Leeds Dental Institute, part of Leeds Teaching Hospitals NHS Trust, is offering a full-time Medical Secretary role combining office-based work and home working flexibility. You will support clinical teams with accurate typing, correspondence, and administration to enhance patient journeys.

We value empathy, organisational skills and secrecy with sensitive information. Experience in medical secretarial tasks is advantageous, and NHS experience is welcome.

Qualifications

• Provides comprehensive, high-quality medical secretarial service

Responsibilities

• Clinical correspondence & support to clinical services
• Typing/proof-reading clinical correspondence for outpatient attendances and related patient communications
• Use IT tools for databases and spreadsheets in clinical work
• Provide cover for other team secretaries during leave
• Support patient journey by coordinating with clinicians and departments
• Answer calls and manage patient enquiries, transferring where needed
• Liaise with GPs and hospital staff re clinical workload
• Provide workload updates to Senior Medical Secretary
• Handle sensitive patient information with confidentiality

Job description

Job Description

For questions about this job, contact: Ann Kerfoot or Julie Pryke ([e-mail] or [e-mail])

Shortlisting Date: 30/11/2026

Interview Date: 08/12/2026

Please Note: All salaries listed reflect the pay for full time roles. Any part time roles will be pro rata.

Job Summary

We are excited to be able to offer a full-time role to join our team as a Medical Secretary here at the Leeds Dental Institute. This role will involve working with our friendly and supportive secretarial, admin and clinical teams. It will also provide a key contribution in improving patient experience and support their journey within our Clinical Services Unit.

This is a hybrid role working from our office in the Leeds Dental Institute and working from home with possible flexibility.

The ideal candidate will be a caring, empathetic, and organised individual. Secretarial experience would be an advantage however transferable skills from similar roles may also be considered for the position.

Why you should join our Team

The Leeds Dental Institute works to improve patient dental care through research and education which is ran as a partnership between the University of Leeds and Leeds Teaching Hospitals NHS Trust. The Institute provides routine dental care to support the training of the next generation of dental care professionals - dentists, dental hygienists, dental therapists, dental technicians and dental nurses. We provide specialist treatment for multiple outpatient departments.

At the Leeds Dental Institute, we have a drive to support both excellent patient care and a supportive and empowering environment for our colleagues to learn, develop and grow as well as being part of a diverse workforce. Working within an NHS service can be challenging at times and supporting our team is a priority for our senior leadership team. We welcome diversity and we do not discriminate against candidates and employees.

Thank you for applying and good luck!

What You Will Bring To The Role

You should be able to provide a comprehensive high quality medical secretarial service to clinical teams within the Leeds Dental Institute.

Duties And Responsibilities

• Clinical Correspondence & Support to Clinical Services
• Typing/proof-reading clinical correspondence relating to outpatient attendances and other patient related correspondence on behalf of the consultant and clinical teams.
• Use a range of IT skills to support the clinical work of the consultant e.g. use of databases and spread sheets.
• Support administrative process as deemed appropriate by the Senior Secretary.
• To support the clinical teams in the delivery of excellent patient care by actively working with colleagues and other Departments to ensure that all patients registered within the service are proactively supported through their patient journey.
• Answer phone calls and deal with enquiries relating to patients and clinical work from a variety of sources, directly resolving where possible or transferring to appropriate personnel.
• Liaise with GPs, hospital staff and others on behalf of consultant in relation to clinical workload.
• Provide information to Senior Medical Secretary, as appropriate, relating to workload and work outstanding.
• Provide cover for other team secretaries/clerical staff when on annual leave or sick leave.
• Prolonged periods of concentration are required for transcribing or proof-reading medical correspondence and using patient related information. This may frequently be interrupted with phone calls or via face-to-face contact with other members of the team e.g. Consultants.
• The post holder will be handling sensitive patient-related information on a daily basis and as such may be regularly (daily) subjected to difficult and emotional situations such as serious illness, bereavement or anxious family members.

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

• Responsible
• Open and Honest
• One Team
• Kind

Our Trust priorities

Our purpose:

Excellent, safe and sustainable care for every patient every time

Our Priorities

• People
• Improvement and Innovation
• Partnerships
• Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.