Dental Front Desk Receptionist – Patient Care & Scheduling

Mydentist; Norwich; On-site; GBP 17,000 - 18,000; Full time

Benefits offered by this job

25 days holidays

Health and wellbeing support

Discounts at cinemas, retailers and...

Training and development opportunities

Parking

Job summary

mydentist Saint James in Norwich is seeking a friendly receptionist to welcome patients face to face and on the phone, ensuring smooth appointment flow and a warm, helpful front desk presence. You’ll be based on site, with a supportive team and clear KPI targets.

You’ll enjoy stable hours, holiday entitlement, and a benefits package including wellbeing support, staff discounts, and training opportunities as part of a recognized dental provider.

Qualifications

• Friendly, caring and compassionate.
• Organised; can multitask and work towards KPI’s.
• Great at building relationships.
• Comfortable using computer systems (training provided).
• Confident in a fast-paced environment.
• Able to diffuse challenging situations.

Responsibilities

• Welcome customers warmly – in person and over the phone.
• Keep appointments running smoothly and efficiently so everything flows well for the team.
• Share clear, helpful information tailored to each customer.
• Support daily and weekly tasks to keep the practice organised and compliant.

Skills

Customer service

Communication

Multitasking

Relationship building

Computer literacy

Job description

mydentist Saint James in Norwich is seeking a friendly receptionist to welcome patients face to face and on the phone, ensuring smooth appointment flow and a warm, helpful front desk presence. You’ll be based on site, with a supportive team and clear KPI targets.

You’ll enjoy stable hours, holiday entitlement, and a benefits package including wellbeing support, staff discounts, and training opportunities as part of a recognized dental provider.