Dental Receptionist — Private Practice, Patient‑Focused Growth

Envisage Dental UK Limited; Norwich; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Competitive pay

Digital private practice

Career progression

Job summary

Riverside Dental in Norwich is seeking a friendly Receptionist to join our private practice. You will be the first point of contact, creating a welcoming atmosphere and ensuring smooth front-of-house operations alongside the clinical team.

We offer a two-day fixed pattern with Wednesday and Saturday shifts; competitive hourly rate based on experience and opportunities for professional development within a leading orthodontic and cosmetic dental setting.

Qualifications

• Experience in a reception, customer service or administrative role.
• Confident communication with patients face-to-face and over the phone.
• Organised, detail-oriented and able to learn new software quickly.

Responsibilities

• Greet patients in a warm, professional manner.
• Answer calls and respond to patient inquiries promptly.
• Manage appointments, cancellations and rescheduling.
• Take payments and process transactions accurately.
• Support practice with administrative duties and maintain records.

Skills

Customer service

Communication

Organized

Teamwork

Computer literacy

Tools

CRM software

Microsoft Office

Job description

Riverside Dental in Norwich is seeking a friendly Receptionist to join our private practice. You will be the first point of contact, creating a welcoming atmosphere and ensuring smooth front-of-house operations alongside the clinical team.

We offer a two-day fixed pattern with Wednesday and Saturday shifts; competitive hourly rate based on experience and opportunities for professional development within a leading orthodontic and cosmetic dental setting.