Dementia Support Adviser — Community & Outreach

Alzheimer's Society; Worcester; Hybrid; GBP 11,000 - 21,000; Part time

Job summary

Alzheimer's Society Worcestershire is seeking a Dementia Adviser to join our compassionate team, covering Wyre Forest and surrounding areas. The part-time role is 21 hours per week on a permanent basis, with a strong emphasis on community presence including GP practices, home visits and local events to support people living with dementia.

You will work with NHS partners and local organisations to provide information, guidance and emotional support from diagnosis onward, helping people access

Qualifications

• Understanding of dementia and willingness to learn about people's experiences.
• Experience providing information, guidance or emotional support in health, social care or community roles.
• Strong listening and communication skills to build trust with diverse people.
• Ability to travel independently across the local area.

Responsibilities

• Help people maintain their independence, improve their wellbeing and feel more confident and supported in their day‑to‑day lives.
• Provide tailored information, advice and emotional support that reflects each person's background, culture, values and preferences.
• Support people in ways that work best for them, including over the phone, in person and alongside other services and professionals. This may include home visits where appropriate.
• Take part in the referral and telephone support rota, responding to new referrals promptly and sensitively to ensure people receive support as early as possible.
• Manage your own workload, maintaining accurate, confidential and respectful records.
• Help people access local services, community activities and support networks that meet their needs and reduce social isolation.
• Work closely with colleagues, sharing ideas and contributing to the ongoing development and improvement of the service.
• Facilitate peer support groups, creating welcoming and inclusive spaces where people affected by dementia can share experiences, build connections and access information and support.
• Host drop-in sessions, attend community events and provide information about dementia and the support available locally.

Skills

Dementia awareness

Communication skills

Empathy

Organisation

Travel flexibility

IT literacy

Job description

Alzheimer's Society Worcestershire is seeking a Dementia Adviser to join our compassionate team, covering Wyre Forest and surrounding areas. The part-time role is 21 hours per week on a permanent basis, with a strong emphasis on community presence including GP practices, home visits and local events to support people living with dementia.

You will work with NHS partners and local organisations to provide information, guidance and emotional support from diagnosis onward, helping people access