Delivery Team Leader — Lead & Deliver Excellence

Selco Builders Warehouse; Leicester; In loco; GBP 34.000 - 44.000; Tempo pieno

Vantaggi offerti da questo lavoro

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Descrizione del lavoro

Selco Builders Warehouse in Leicester is seeking a delivery operations manager to lead a high-performing team of HGV and van drivers, pickers and loaders. You’ll plan outbound deliveries, ensure orders are delivered on time and to standard, and coach the team to build capability and consistency.

In this role you will drive service quality, safety, compliance and cost controls while seeking opportunities to increase sales and customer loyalty, reporting to the branch management team on duty.

Mansioni

• Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Descrizione del lavoro

Selco Builders Warehouse in Leicester is seeking a delivery operations manager to lead a high-performing team of HGV and van drivers, pickers and loaders. You’ll plan outbound deliveries, ensure orders are delivered on time and to standard, and coach the team to build capability and consistency.

In this role you will drive service quality, safety, compliance and cost controls while seeking opportunities to increase sales and customer loyalty, reporting to the branch management team on duty.