Delivery Team Lead: HGV/Van Drivers & Loaders

Selco Builders Warehouse; Enfield; Vor Ort; GBP 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Zusammenfassung

Selco Builders Warehouse is seeking an experienced Delivery Operations Leader in the UK. You will manage a high‑performing team including HGV and van drivers, pickers and loaders, ensuring safe loading and accurate order picking.

You’ll plan outbound deliveries, monitor driver behaviours and compliance, and drive customer service and profitability. The role focuses on safe, compliant operations, strong leadership, and ensuring orders reach customers on time and in full.

Qualifikationen

• Experience leading delivery teams (drivers, pickers & loaders).
• Strong planning and scheduling skills for on-time, in-full deliveries.
• Coaching and developing team capability to maintain high performance.
• Customer service orientation with focus on loyalty and profitability.

Aufgaben

• Lead and develop a high‑performing delivery team including HGV and van drivers, pickers and loaders.
• Plan and manage outbound deliveries to ensure orders arrive on time, in full and to quality standards.
• Work with your team to pick and load customer orders safely and accurately.
• Manage delivery performance, driver behaviours, compliance, and cost controls to meet KPIs.
• Ensure safe, compliant operations with effective delivery capacity and availability.
• Drive excellent customer service and identify opportunities to increase sales and loyalty.
• Coach your team to take ownership and deliver consistently strong performance.
• Support the wider branch management team and cover as the most senior leader on duty during shifts.
• Hours: 37.5 per week.

Kenntnisse

Delivery team leadership

Planning outbound deliveries

Team coaching

Customer service focus

Jobbeschreibung

Selco Builders Warehouse is seeking an experienced Delivery Operations Leader in the UK. You will manage a high‑performing team including HGV and van drivers, pickers and loaders, ensuring safe loading and accurate order picking.

You’ll plan outbound deliveries, monitor driver behaviours and compliance, and drive customer service and profitability. The role focuses on safe, compliant operations, strong leadership, and ensuring orders reach customers on time and in full.