Delivery Team Leader – HGV & Van Operations

Selco Builders Warehouse; Dudley; On-site; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is seeking a delivery leadership role to guide a high-performing team of drivers and pickers/loaders. You will plan outbound deliveries, ensure orders are loaded safely and accurately, and manage performance to meet KPIs.

The role emphasizes customer service excellence and team coaching within a busy branch environment. The successful candidate will oversee delivery operations for 37.5 hours per week, work with the branch management team, and contribute to a safe,

Responsibilities

• Lead and develop a high-performing delivery team including drivers and pickers/loaders.
• Plan and manage outbound deliveries to meet on-time, in-full targets and quality standards.
• Coordinate with your team to pick and load customer orders safely and accurately.
• Manage delivery performance, driver behaviours, compliance, and cost controls to hit KPIs.
• Ensure safe, compliant operations with effective capacity planning.
• Drive customer service excellence and identify opportunities to increase sales and loyalty.

Skills

Delivery leadership

Team coaching

Planning & logistics

Customer service focus

Job description

Selco Builders Warehouse is seeking a delivery leadership role to guide a high-performing team of drivers and pickers/loaders. You will plan outbound deliveries, ensure orders are loaded safely and accurately, and manage performance to meet KPIs.

The role emphasizes customer service excellence and team coaching within a busy branch environment. The successful candidate will oversee delivery operations for 37.5 hours per week, work with the branch management team, and contribute to a safe,