Delivery Team Lead: Drive On-Time Orders & Service

Selco Builders Warehouse; Burnt Tree; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Colleague Discount

Holiday Buy Scheme

Paid Volunteer Leave

Enhanced Family Leave Pay

Free Breakfast

Apprenticeships & Career Development

Refer a Friend Bonus

Enhanced Pension Scheme

EarlyPay

Profit-Based Bonus Scheme

ShareSave Scheme

Retail & Leisure Discounts

Health Cash Plan

Employee Assistance Programme

Life Assurance

Gym Discounts

Cycle to Work Scheme

Job summary

Selco Builders Warehouse is seeking a delivery leadership professional to manage and develop a high-performing delivery team across HGV, van drivers and pickers/loaders. You will plan outbound deliveries, ensure on-time, in-full execution, and safe order loading.

The role emphasizes driving customer service, cost controls and continuous improvement, with responsibility during on-duty periods as the senior leader in the branch.

Responsibilities

• Leading and developing a high-performing delivery team, including HGV & Van Drivers and Pickers & Loaders.
• Planning and managing outbound deliveries to ensure orders are delivered on time, in full and to the right quality standards.
• Working alongside your team to pick and load customer orders safely and accurately.
• Managing delivery performance, including driver behaviours, compliance, damage and cost controls, to achieve agreed targets and KPIs.
• Ensuring effective delivery capacity and availability while maintaining a safe and compliant working environment.
• Driving excellent customer service and identifying opportunities to increase sales, profitability and customer loyalty.
• Coaching and supporting your team to build capability, take ownership and deliver consistently strong performance.
• Supporting the wider branch management team and taking responsibility for branch operations when acting as the most senior leader on duty.
• The working hours for this role are 37.5 per week.

Job description

Selco Builders Warehouse is seeking a delivery leadership professional to manage and develop a high-performing delivery team across HGV, van drivers and pickers/loaders. You will plan outbound deliveries, ensure on-time, in-full execution, and safe order loading.

The role emphasizes driving customer service, cost controls and continuous improvement, with responsibility during on-duty periods as the senior leader in the branch.