Delivery Support Manager

NHS England; Leeds; On-site; GBP 35,000 - 45,000; Full time

Job summary

NHS England is seeking a Delivery Support Manager to join the ONDG team. This role focuses on advising the health and care system on data use, ensuring confidentiality and public trust. Responsibilities include delivering secretariat support and enhancing engagement with Caldicott Guardians. Ideal candidates will possess strong project management and operational skills.

Qualifications

• Proactive individual with strong delivery and project management skills.
• Experience in business operations required.

Responsibilities

• Delivering the UKCGC secretariat.
• Supporting the UKCGC in creating resources for Caldicott Guardians.
• Enhancing engagement of the UKCGC with CGs.

Skills

Project Management

Business Operations

Delivery Skills

Job description

Join to apply for the Delivery Support Manager role at NHS England.

The NDG advises the health and adult social care system in England to help ensure that people's confidential information is kept safe and used appropriately. The Office of the National Data Guardian (ONDG), hosted by NHS England in the PTT sub-directorate, supports the NDG in achieving her vision and mission.

The Privacy, Transparency & Trust (PTT) Sub-directorate is part of the Delivery Directorate. Its mission is to enable NHS England to drive innovation and improve lives through data and technology, ensuring the organization is well-run.

We seek a proactive individual with strong delivery, project management, and business operational skills to join the small, friendly ONDG team supporting the NDG for Health and Social Care.

While the postholder will be an NHS England employee, the NDG operates with operational independence, as outlined in an agreement with NHS England. You will be part of the PTT sub-directorate but directly accountable to the NDG.

Your role will focus on ensuring the NDG serves the public interest by advising the health and care system on data use that supports individual care, benefits the public, and maintains trust in confidentiality.

Main responsibilities include:

1. Delivering the UKCGC secretariat.
2. Supporting the UKCGC in creating resources for Caldicott Guardians across the UK.
3. Enhancing the reach and engagement of the UKCGC with CGs.

The NHS England top-level purpose includes improving health outcomes, reducing inequalities, fostering a supportive workplace, and leveraging digital innovation. For more information, visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend at least 40% of their time working in person. External recruits are typically appointed at the bottom of the pay band.

If successful, an Inter Authority Transfer (IAT) will be conducted via the Electronic Staff Record system (ESR) to facilitate onboarding, including verifying statutory and mandatory competencies, service dates, and leave entitlements. You may decline to consent for this process at any time.

For more details or informal visits, contact: Victoria Chico, Senior Privacy Specialist, at [e-mail].

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Hospitals and Health Care