Delivery Station Lead - Drive Ops & Team Growth

Jingdong Development France; Coventry; On-site; GBP 32,000 - 52,000; Full time

Job summary

JINGDONG Logistics is seeking a Delivery Station Supervisor to oversee daily operations at our UK delivery station. You will lead a team of delivery associates and warehouse staff, manage inbound/outbound flows, and drive on-time performance with a strong focus on safety and quality.

You will apply data-driven decision making, utilise WMS tools, train staff, and collaborate with internal and external partners to continuously improve efficiency and service levels.

Qualifications

• Proven experience in a supervisory or leadership role within logistics/warehousing.
• Strong understanding of logistics processes including sorting, scanning and dispatching.
• Excellent leadership and team management skills with ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve efficiency.
• Proficiency in using warehouse management systems (WMS) and other relevant software.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations and quality control standards.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate movement records.
• Communicate effectively with internal stakeholders and external partners to resolve issues.
• Prepare and present performance reports to management with improvement recommendations.
• Maintain a clean, organized, and safe working environment.

Skills

Leadership

Data analysis

WMS proficiency

Communication

Training/ coaching

Operational improvement

Education

Bachelor's degree in Logistics or related field

Tools

WMS

Job description

JINGDONG Logistics is seeking a Delivery Station Supervisor to oversee daily operations at our UK delivery station. You will lead a team of delivery associates and warehouse staff, manage inbound/outbound flows, and drive on-time performance with a strong focus on safety and quality.

You will apply data-driven decision making, utilise WMS tools, train staff, and collaborate with internal and external partners to continuously improve efficiency and service levels.