Delivery Station Lead: On-Time, Safe & Efficient Ops

JD.COM INTERNATIONAL UK LTD; Hempstalls; On-site; GBP 26,000 - 38,000; Full time

Job summary

JINGDONG Logistics is seeking a Delivery Station Supervisor to oversee daily operations, lead a team of delivery associates and warehouse staff, and ensure on-time processing and dispatch of packages for JD.COM INTERNATIONAL UK LTD.

You will manage inbound/outbound flows, enforce safety and quality standards, and collaborate with internal teams to resolve issues while presenting performance insights to management.

Qualifications

• Proven experience in a supervisory or leadership role within a logistics, warehousing, or delivery operation.
• Strong understanding of logistics processes, including sorting, scanning, and dispatching.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency.
• Proficiency in using warehouse management systems (WMS) and other relevant software.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate records of package movement and equipment.
• Communicate effectively with internal stakeholders and external partners to resolve issues and ensure smooth operations.
• Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
• Maintain a clean, organized, and safe working environment within the delivery station.

Skills

Leadership

Logistics processes

Data-driven decisions

Communication

Team management

Education

Bachelor's degree in Logistics, Supply Chain Management, or related field

Tools

WMS software

Job description

JINGDONG Logistics is seeking a Delivery Station Supervisor to oversee daily operations, lead a team of delivery associates and warehouse staff, and ensure on-time processing and dispatch of packages for JD.COM INTERNATIONAL UK LTD.

You will manage inbound/outbound flows, enforce safety and quality standards, and collaborate with internal teams to resolve issues while presenting performance insights to management.