Delivery Station Lead — Global Logistics

JD.COM; Brighton; On-site; GBP 32,000 - 42,000; Full time

Job summary

JINGDONG Logistics oversees daily operations at a JD Logistics delivery station in the United Kingdom, leading a team of delivery associates and warehouse staff. You will manage inbound/outbound flows, ensure accurate sorting and loading, and drive safety and quality standards across the site.

The role requires strong leadership, data-driven decision making, and experience with warehouse management systems.

Qualifications

• Proven experience in a supervisory or leadership role within a logistics, warehousing, or delivery operation.
• Strong understanding of logistics processes, including sorting, scanning, and dispatching.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve operational efficiency.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Strong communication and interpersonal skills, capable of interacting effectively with diverse teams and stakeholders.
• Ability to work flexible hours, including evenings, weekends, and holidays, as required by operational needs.
• A commitment to safety and quality, with knowledge of health and safety regulations.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate records of package movement and equipment.
• Communicate effectively with internal stakeholders and external partners to resolve issues and ensure smooth operations.
• Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
• Maintain a clean, organized, and safe working environment within the delivery station.

Skills

Supervisory experience

Logistics processes

Leadership

Data analysis

WMS proficiency

Communication skills

Flexibility

Safety regulations knowledge

Education

Bachelor’s degree in Logistics or related field

Job description

JINGDONG Logistics oversees daily operations at a JD Logistics delivery station in the United Kingdom, leading a team of delivery associates and warehouse staff. You will manage inbound/outbound flows, ensure accurate sorting and loading, and drive safety and quality standards across the site.

The role requires strong leadership, data-driven decision making, and experience with warehouse management systems.