Delivery Station Lead - Efficient, Data-Driven Logistics

JD.COM INTERNATIONAL UK LTD; Cardiff; On-site; GBP 32,000 - 42,000; Full time

Job summary

JD.COM INTERNATIONAL UK LTD is seeking a Delivery Station Supervisor in Cardiff to oversee daily operations, lead a team, and ensure timely processing and dispatch of packages. You will drive safety, quality, and performance while coordinating with internal and external partners.

The role requires leadership experience in logistics, expertise with WMS, and the ability to analyze data to improve efficiency and throughput. A flexible schedule and a focus on safety are essential.

Qualifications

• Proven experience in a supervisory or leadership role within logistics, warehousing, or delivery operations.
• Strong understanding of logistics processes, including sorting, scanning, and dispatching.
• Excellent leadership and team management skills, with the ability to motivate and develop staff.
• Demonstrated ability to analyze data, identify trends, and make data-driven decisions to improve efficiency.
• Proficiency in using warehouse management systems (WMS) and other relevant software.
• Strong communication and interpersonal skills with diverse teams.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Commitment to safety and quality with knowledge of health and safety regulations.

Responsibilities

• Supervise and motivate a team of delivery associates and warehouse staff, including training, performance management, and scheduling.
• Manage daily inbound and outbound package flow, ensuring accurate sorting, scanning, and loading processes.
• Monitor and optimize station performance against key metrics such as on-time delivery, package handling efficiency, and safety compliance.
• Implement and enforce company policies and procedures, including safety regulations, quality control standards, and operational guidelines.
• Troubleshoot operational issues and implement corrective actions to minimize disruptions and improve workflow.
• Conduct regular inventory checks and maintain accurate records of package movement and equipment.
• Communicate effectively with internal stakeholders and external partners to resolve issues and ensure smooth operations.
• Prepare and present performance reports to management, identifying areas for improvement and proposing solutions.
• Maintain a clean, organized, and safe working environment within the delivery station.

Skills

Leadership

Data analysis

Communication

Education

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field

Tools

WMS

Job description

JD.COM INTERNATIONAL UK LTD is seeking a Delivery Station Supervisor in Cardiff to oversee daily operations, lead a team, and ensure timely processing and dispatch of packages. You will drive safety, quality, and performance while coordinating with internal and external partners.

The role requires leadership experience in logistics, expertise with WMS, and the ability to analyze data to improve efficiency and throughput. A flexible schedule and a focus on safety are essential.