Delivery Scheduler & Admin — 6-Month FTC

Briants of Risborough; Bury; On-site; GBP 37,000 - 38,000; Full time

Benefits offered by this job

Laptop

Mobile phone

Pension scheme

Death in Service

Employee Assistance Programme

Onboarding & training

Career development

Job summary

Lawsons, a leading UK timber and building materials supplier, seeks a Transport Administrator for our Bury Hill branch on a 6-month fixed-term contract. You will coordinate delivery schedules, liaise with drivers and customers, and ensure transport documentation is accurate.

Working hours are 45 per week (Mon-Fri 07:00-17:00) with flexibility. Salary £36,500–£37,500 pro rata for six months plus laptop, pension and wellbeing benefits.

Qualifications

• Previous administration experience, ideally within transport, logistics, distribution, builders’ merchants or a similar fast-paced environment.
• Strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Excellent attention to detail and the ability to maintain accurate records and documentation.
• Good telephone and written communication skills, with a professional and customer-focused approach.
• Confident using Microsoft Office, email and computer-based administration systems.
• Basic numeracy and literacy skills, with the ability to check quantities, delivery details and transport information accurately.
• Ability to remain calm and solution-focused when dealing with changes, delays or customer queries.
• Experience of delivery scheduling, route planning or transport management systems is desirable.
• Knowledge of driver compliance, vehicle documentation or transport regulations is desirable but not essential.
• Ability to work independently and collaboratively as part of a busy branch team.

Responsibilities

• Coordinate daily delivery schedules in liaison with the Transport Manager, branch colleagues, drivers and customers.
• Plan and allocate deliveries efficiently, taking account of customer requirements, vehicle availability, delivery locations and agreed timeframes.
• Prepare, check and process delivery notes, transport paperwork, route information and other relevant documentation.
• Communicate delivery details and updates to drivers, customers and branch teams by telephone, email and internal systems.
• Monitor delivery progress and provide customers with accurate updates regarding scheduled and delayed deliveries.
• Record delivery information accurately, including completed deliveries, failed deliveries, returns, damages and customer queries.
• Respond to transport-related enquiries professionally and elevate issues to the Transport Manager or relevant branch colleague where required.
• Work closely with the sales, yard and transport teams to ensure customer orders are ready, loaded correctly and dispatched on time.
• Assist with the investigation and resolution of delivery discrepancies, product shortages, damages and service issues.
• Maintain accurate records in company systems and ensure transport documentation is filed in line with company procedures.
• Support driver administration, including vehicle checks, defect reporting, compliance records and working time documentation where required.
• Help ensure all transport activities are carried out in accordance with company Health & Safety procedures and relevant legal requirements.
• Carry out any other reasonable administrative or operational tasks as requested by your line manager.

Skills

Administration experience

Organisation skills

Attention to detail

Communication skills

Microsoft Office

Numeracy & literacy

Calm under pressure

Delivery scheduling

Transport systems knowledge

Driver compliance knowledge

Job description

Lawsons, a leading UK timber and building materials supplier, seeks a Transport Administrator for our Bury Hill branch on a 6-month fixed-term contract. You will coordinate delivery schedules, liaise with drivers and customers, and ensure transport documentation is accurate.

Working hours are 45 per week (Mon-Fri 07:00-17:00) with flexibility. Salary £36,500–£37,500 pro rata for six months plus laptop, pension and wellbeing benefits.