Delivery & Order Operations Lead (Hybrid, Coventry)

Leasys; Coventry; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Leasys is seeking an Order & Delivery Operations Executive to own the end-to-end order flow and delivery process, ensuring timely vehicle activation, accurate documentation, and efficient payout execution. The role requires proactive decision-making within defined parameters and coordination with internal and external stakeholders to improve delivery performance.

Location involves 2 days in the office at minimum in Coventry, with responsibilities across 1SP/2SP payout activities, documentation

Qualifications

• Strong attention to detail and accuracy in documentation and financial processes.
• Excellent organisational skills and ability to manage multiple tasks.
• Clear and professional communication with internal and external stakeholders.

Responsibilities

• Own end-to-end Order Flow and payout execution to ensure timely vehicle activation.
• Review documentation, validate contracts, and resolve issues to meet KPIs.
• Respond to retailer and broker queries via designated mailboxes.
• Chase delivery documents daily to support activation and payout timelines.
• Investigate and coordinate resolution of ATCMS errors with relevant teams.
• Generate and archive daily reports for audit and tracking.

Skills

Attention to detail

Organisational skills

Clear communication

Decision making

Problem-solving

Ability to work under pressure

Education

A-level equivalent

Tools

Microsoft Excel

Reporting tools

Job description

Leasys is seeking an Order & Delivery Operations Executive to own the end-to-end order flow and delivery process, ensuring timely vehicle activation, accurate documentation, and efficient payout execution. The role requires proactive decision-making within defined parameters and coordination with internal and external stakeholders to improve delivery performance.

Location involves 2 days in the office at minimum in Coventry, with responsibilities across 1SP/2SP payout activities, documentation