Delivery Operations Supervisor – Lead Drivers & Deliveries

Booker Group plc; Stoke-on-Trent; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Booker colleague card

Tesco discount opportunities

Health & wellbeing support

Job summary

Booker Group plc in Stoke-on-Trent is seeking a Transport Supervisor to oversee the day-to-day running of a busy delivery operation. You will lead a team of drivers and pickers, motivating them to hit daily targets and maintain high customer satisfaction.

The role requires proven supervisory experience in warehouse or transport settings, a customer-focused mindset, and a CPC qualification would be advantageous. The company emphasises flexible working and a supportive benefits package.

Qualifications

• Experience of supervising a small to medium sized team.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures.
• Ensure important management information is communicated out to all relevant team members
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health & Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Skills

Team supervision

Customer service

Health & safety

Leadership

Job description

Booker Group plc in Stoke-on-Trent is seeking a Transport Supervisor to oversee the day-to-day running of a busy delivery operation. You will lead a team of drivers and pickers, motivating them to hit daily targets and maintain high customer satisfaction.

The role requires proven supervisory experience in warehouse or transport settings, a customer-focused mindset, and a CPC qualification would be advantageous. The company emphasises flexible working and a supportive benefits package.