Delivery Operations Lead

Booker Group plc; Knowsley; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco discount card 10–15%

Tesco Mobile discounts

Pension plan

Health & wellbeing support

Cycle to work scheme

Job summary

Booker Group plc is seeking a Transport Supervisor to lead a busy delivery operation in Kirby, ensuring daily targets are met and customer satisfaction remains high.

You will manage drivers and pickers, uphold safety standards, and coordinate with the delivery manager to keep vehicles roadworthy and compliant. Strong telephone and customer service skills are essential for success in this role.

Qualifications

• Experience supervising a small to medium sized team.
• Experience in a customer-focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures.
• Pass important management information to relevant team members.
• Maintain a safe working environment; report Health & Safety concerns to Store Management.
• Promote and drive brand image through product knowledge and customer service.

Skills

Team supervision

Customer service

Communication

Job description

Booker Group plc is seeking a Transport Supervisor to lead a busy delivery operation in Kirby, ensuring daily targets are met and customer satisfaction remains high.

You will manage drivers and pickers, uphold safety standards, and coordinate with the delivery manager to keep vehicles roadworthy and compliant. Strong telephone and customer service skills are essential for success in this role.