Delivery Operations & Compliance Leader

Booker Group; Lydbury North; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Booker colleague card 10% off

Tesco discount card 10%–15%

Tesco Mobile discount 10%

Insurance discounts

Eye test discount

Health checks

RAC discounts

Cycle to work scheme

Share Save scheme

Pension

Life Assurance

Employee Assistance Programme

Holiday package

Job summary

Booker is seeking a Transport Operations Manager to lead branch transport operations, ensuring safety, legality and efficiency while managing budgets and system changes. You will influence senior teams and drive customer satisfaction across regions.

Role focuses on coaching delivery teams, policy implementation, and strong collaboration with the Central Delivery Team to deliver cost-effective transport solutions at Booker.

Qualifications

• Experience with transport legislation and company policies.
• Ability to manage budgets and drive cost control.
• Strong coaching and communication to influence management.

Responsibilities

• Ensure branch transport operations are safe, secure and legal.
• Monitor compliance checks and KPIs.
• Coach and develop branch delivery teams.
• Implement policy changes and new procedures.
• Collaborate with Central Delivery Team and suppliers.
• Improve customer satisfaction and cost efficiency.

Skills

Transport knowledge

Budgetary control

Safety compliance

KPI compliance

Time management

Coaching capability

Communication skills

Influence senior mgmt

Change management

Commercial awareness

Job description

Booker is seeking a Transport Operations Manager to lead branch transport operations, ensuring safety, legality and efficiency while managing budgets and system changes. You will influence senior teams and drive customer satisfaction across regions.

Role focuses on coaching delivery teams, policy implementation, and strong collaboration with the Central Delivery Team to deliver cost-effective transport solutions at Booker.