Delivery Operations Administrator - Temp to Perm

The Best Connection; Washington; On-site; GBP 15,000 - 21,000; Full time

Job summary

The Best Connection is seeking an organised Administrator for our Washington delivery operations, based at Follingsby Park. This temporary role offers a route to permanent placement for the right candidate and requires reliable, proactive administration support to keep daily operations running smoothly.

You will handle customer and stock records, coordinate with drivers, resolve delivery issues, and ensure GDPR compliance.

Qualifications

• Experience in administration or customer service.
• Organised, reliable and detail-oriented.
• Excellent communication and problem-solving skills.
• Confident with telephone customer interactions.
• Able to multitask in a busy environment.

Responsibilities

• Input and maintain accurate customer and delivery information.
• Handle GDPR and data protection requirements.
• Arrange and coordinate customer deliveries.
• Manage calls with drivers and customers.
• Monitor deliveries and help resolve issues.
• Escalate issues to the Depot Manager when required.
• Maintain stock/operational records using internal systems.
• Support the wider delivery team with admin tasks.
• Complete ad-hoc duties and follow safety procedures.

Skills

Administration

Customer service

Data entry

Attention to detail

Communication

Multitasking

Problem solving

Teamwork

Computers

Job description

The Best Connection is seeking an organised Administrator for our Washington delivery operations, based at Follingsby Park. This temporary role offers a route to permanent placement for the right candidate and requires reliable, proactive administration support to keep daily operations running smoothly.

You will handle customer and stock records, coordinate with drivers, resolve delivery issues, and ensure GDPR compliance.