Delivery Manager (SaaS Product)

Mash'd Hospitality Recruitment Agency; Greater London; On-site; GBP 72,000 - 88,000; Full time

Job summary

A leading recruitment agency is seeking a hands-on Delivery Manager for a pioneering LegalTech SaaS product based in London. The role involves taking ownership of delivery across engineering teams, ensuring clarity and value in execution. Ideal candidates possess significant experience in SaaS environments and are comfortable in startup culture. This remote-first position offers direct access to founding members, ensuring impactful contributions to a scaling product.

Qualifications

• Hands-on experience delivering within a SaaS/product-led business.
• Experience operating in startup or scale-up environments.
• Ability to bring clarity in ambiguous situations.

Responsibilities

• Own delivery across multiple engineering teams.
• Manage dependencies, risks, and competing priorities.
• Drive delivery across multiple product squads.

Skills

Experience as a Delivery Manager

Experience in SaaS/product-led businesses

Stakeholder management skills

Hands-on operator mindset

Job description

Delivery Manager (SaaS Product) - Pioneering London Based LegalTech Scale Up | Remote (UK-based) | Up to £80k

We’re working with a fast-scaling SaaS business (Series C funded) building a genuinely high-impact product used by leading law firms globally.

They’re now looking for a hands‑on Delivery Manager to take ownership of delivery across multiple product squads.

👉 This is NOT a Project Manager role

👉 This is NOT an Agile Coach role

This is for someone who owns delivery, drives execution, and gets things shipped.

You must have hands‑on experience delivering within a SaaS / product‑led business and have operated in a startup or scale‑up environment. This is a strict requirement.

💥 The Role

You’ll sit at the heart of Product & Engineering, working directly with founders and senior leadership to ensure delivery is sharp, focused, and moving at pace.

You’ll be the person who:

• Owns delivery across multiple engineering teams
• Keeps priorities aligned and execution tight
• Removes blockers quickly and decisively
• Brings clarity where things are messy or ambiguous
• Pushes for decisions when needed (including upwards)
• Ensures teams are delivering real value — not just output

🔧 What You’ll Actually Be Doing

• Driving delivery across multiple product squads
• Working closely with engineers and product managers day‑to‑day
• Managing dependencies, risks, and competing priorities
• Using data/metrics to improve delivery performance
• Creating just enough structure — without slowing things down
• Keeping momentum high in a fast‑moving environment

✅ What We’re Looking For

• Experience as a Delivery Manager / Agile Delivery Lead / Senior Scrum Master
• Significant experience working within SaaS / product‑led businesses (ESSENTIAL)
• Proven experience operating in startup or scale‑up environments (ESSENTIAL)
• A track record of delivering in fast‑moving, high‑growth environments where structure is evolving
• Experience owning delivery across multiple teams or product squads
• Comfortable operating in ambiguity — bringing clarity, structure, and momentum where needed
• Strong stakeholder management skills, including confidence working with and challenging senior leadership
• A hands‑on operator mindset — someone who takes ownership and drives outcomes, not just process

We are specifically looking for candidates who have built their experience inside SaaS / product companies.

Candidates with backgrounds primarily in:

• consulting / transformation roles
• agency or client‑delivery businesses

will not be a fit for this role.

• A Senior Scrum Master ready to step up into a broader delivery role
• OR a Delivery Manager looking for more ownership and impact
• Working closely with engineers
• Being in the detail when needed
• Taking responsibility for outcomes

🚀 Why This Role?

• Real ownership of delivery across a scaling product
• Direct access to founders and decision‑making
• High‑impact role in a growing SaaS business
• Remote‑first (UK‑based)
• Opportunity to shape how delivery operates as the company scales

If you’re looking for a role where you can take ownership, move fast, and make a real impact — we’d love to hear from you.