Head of Product Delivery Supply Chain Technology

Computer Futures

West Midlands

On-site

GBP 90,000 - 130,000

Full time

3 days ago

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Job summary

Computer Futures is seeking an experienced Head of Product Delivery to lead and evolve the delivery function within a growing software business. You will ensure product initiatives are delivered effectively, teams are supported, and governance and processes scale with the organisation.

Working with Product, Engineering and senior stakeholders, you will drive delivery excellence, enhance cross-functional collaboration and translate strategic priorities into customer and business outcomes.

Qualifications

Proven experience in a Head of Delivery or similar leadership role.
Experience leading delivery teams within software/SaaS environments.
Track record of managing complex product delivery programmes and stakeholders.
Experience building delivery processes, governance and operating models.

Responsibilities

Lead and develop delivery-focused teams with accountability and continuous improvement.
Ensure delivery of multiple product initiatives and translate roadmaps into actionable plans.
Identify risks, dependencies and challenges; monitor milestones and inform stakeholders.
Establish and optimise delivery frameworks, governance, and operational standards.
Communicate progress to executive stakeholders and enable informed decision-making.
Shape strategic delivery capabilities to support business growth.

Skills

Head of Delivery

Delivery leadership

Agile Delivery

Stakeholder management

Cross-functional leadership

Programme management

Process improvement

Strategic planning

Team development

Communication

Tools

OKRs

Job description

We are seeking an experienced Head of Product Delivery to lead and evolve the delivery function within a growing software business. This is a leadership role focused on ensuring product initiatives are delivered effectively, teams are supported and empowered, and the organisation has the processes, governance and operational structure required to scale.

Working closely with Product, Engineering and senior business stakeholders, you will be responsible for driving delivery excellence, improving cross-functional collaboration and ensuring that strategic priorities are translated into successful outcomes for customers and the business.

This role would suit an individual who enjoys building high-performing teams, improving delivery frameworks and creating an environment where product and engineering teams can consistently deliver value.

Key ResponsibilitiesLeadership & Team Development

Lead, mentor and develop delivery-focused teams, fostering a culture of accountability, collaboration and continuous improvement.
Support managers and team leads in setting objectives, managing performance and developing talent.
Build and maintain a high-performing delivery organisation aligned to business objectives.
Promote a positive and inclusive team culture that encourages innovation and ownership.

Product Delivery

Own the delivery of multiple product initiatives and programmes across the organisation.
Ensure product roadmaps are translated into achievable delivery plans.
Identify and proactively manage delivery risks, dependencies and challenges.
Monitor progress against agreed milestones and ensure stakeholders remain informed.
Drive predictable and sustainable delivery practices across Product and Engineering teams.

Process & Operational Excellence

Establish, optimise and maintain delivery frameworks, governance processes and operational standards.
Continuously assess existing ways of working and implement improvements where required.
Introduce metrics and reporting mechanisms that provide visibility of delivery performance.
Ensure teams are using tools and processes effectively to maximise productivity.
Create scalable operating models capable of supporting future business growth.

Stakeholder Management

Act as a key point of contact between Product, Engineering and wider business functions.
Work closely with senior leadership to align delivery activity with strategic business priorities.
Communicate progress, challenges and opportunities clearly to executive stakeholders.
Facilitate decision-making by providing accurate delivery insights and recommendations.

Strategic Contribution

Contribute to organisational planning and resource allocation.
Support the development of product and technology strategies.
Identify opportunities to improve organisational effectiveness and customer outcomes.
Help shape the future structure and growth of the Product and Delivery functions.

Essential Experience

Proven experience in a Head of Delivery, Head of Product Delivery, Delivery Director, Product Operations or similar leadership position.
Experience leading delivery teams within a software, SaaS or technology-driven environment.
Demonstrable success managing complex product delivery programmes and multiple stakeholder groups.
Experience building and improving delivery processes, governance frameworks and operational structures.
Strong people leadership experience, including performance management, coaching and team development.
Experience operating within Agile product development environments.
Strong commercial awareness and understanding of how delivery performance impacts business outcomes.
Excellent communication and stakeholder management skills.

Desirable Experience

Background in B2B SaaS products.
Experience scaling teams within a growing organisation.
Experience working closely with Product Management and Engineering leadership teams.
Exposure to Product Operations or Product Excellence initiatives.
Experience implementing delivery metrics, KPIs and reporting frameworks.
Familiarity with modern product development tools and collaboration platforms.

Skills