Delivery & Logistics Coordinator

Breedon Group; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Annual Leave 25

Holiday Purchase Scheme

Digital GP

Volunteer Scheme

Share Saver

Life Assurance

Parental Leave

Employee Assistance Programme

Discounts on benefits platform

Learning & progression

Job summary

Breedon Group in Treforest is seeking a Distribution Co-Ordinator within the Customer Service and Distribution team. You will ensure customer orders are processed accurately, coordinate deliveries, and maintain proactive communication from enquiry to delivery.

Collaborating with planning, production and haulage, you will schedule orders, handle queries professionally, and keep records up to date in the Excalibur system.

Qualifications

• Customer service, logistics, planning, transport or distribution experience.
• Strong IT skills and attention to detail.
• Knowledge of asphalt, aggregates or construction materials is desirable but not essential.

Responsibilities

• Manage inbound customer enquiries and process orders accurately.
• Coordinate and track deliveries while keeping customers informed of progress and delays.
• Work collaboratively with the Planning Team to schedule and reschedule orders effectively.
• Handle customer queries and complaints professionally, escalating where appropriate.
• Maintain accurate records and update orders within the Excalibur system.
• Process cash sales and ensure payment records are accurate.
• Liaise with commercial, production and haulage teams to ensure successful order fulfilment.
• Support colleagues and provide administrative assistance as required.

Skills

Customer-focused communication

Organised & accurate

Calm under pressure

Collaborative team player

Flexible & improvement driven

Tools

Excalibur system

Job description

Breedon Group in Treforest is seeking a Distribution Co-Ordinator within the Customer Service and Distribution team. You will ensure customer orders are processed accurately, coordinate deliveries, and maintain proactive communication from enquiry to delivery.

Collaborating with planning, production and haulage, you will schedule orders, handle queries professionally, and keep records up to date in the Excalibur system.