Distribution Coordinator

Breedon Group; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension

Annual Leave 25

Holiday Purchase Scheme

Digital GP

Volunteer Scheme

Share Saver

Life Assurance

Parental Leave

Employee Assistance Programme

Discounts on benefits platform

Learning & progression

Job summary

Breedon Group in Treforest is seeking a Distribution Co-Ordinator within the Customer Service and Distribution team. You will ensure customer orders are processed accurately, coordinate deliveries, and maintain proactive communication from enquiry to delivery.

Collaborating with planning, production and haulage, you will schedule orders, handle queries professionally, and keep records up to date in the Excalibur system.

Qualifications

• Customer service, logistics, planning, transport or distribution experience.
• Strong IT skills and attention to detail.
• Knowledge of asphalt, aggregates or construction materials is desirable but not essential.

Responsibilities

• Manage inbound customer enquiries and process orders accurately.
• Coordinate and track deliveries while keeping customers informed of progress and delays.
• Work collaboratively with the Planning Team to schedule and reschedule orders effectively.
• Handle customer queries and complaints professionally, escalating where appropriate.
• Maintain accurate records and update orders within the Excalibur system.
• Process cash sales and ensure payment records are accurate.
• Liaise with commercial, production and haulage teams to ensure successful order fulfilment.
• Support colleagues and provide administrative assistance as required.

Skills

Customer-focused communication

Organised & accurate

Calm under pressure

Collaborative team player

Flexible & improvement driven

Tools

Excalibur system

Job description

Distribution Coordinator

Department: Customer Service and Distribution

Employment Type: Permanent - Full Time

Location: Treforest Office

Description

About Breedon Group

Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.

We are looking for a proactive and customer-focused Distribution Co-Ordinator to join our Asphalt & Aggregates team at Treforest.

In this fast-paced role, you will be responsible for ensuring customer orders are processed accurately, deliveries are coordinated efficiently, and customers receive excellent service from enquiry through to delivery. Working closely with planning, production, commercial and haulage teams, you will play a key role in delivering the right product to the right place at the right time.

Key Responsibilities

• Manage inbound customer enquiries and process orders accurately.
• Coordinate and track deliveries while keeping customers informed of progress and delays.
• Work collaboratively with the Planning Team to schedule and reschedule orders effectively.
• Handle customer queries and complaints professionally, escalating where appropriate.
• Maintain accurate records and update orders within the Excalibur system.
• Process cash sales and ensure payment records are accurate.
• Liaise with commercial, production and haulage teams to ensure successful order fulfilment.
• Support colleagues and provide administrative assistance as required.

Skills, Knowledge & Expertise

You will be:

• Customer-focused with excellent communication skills.
• Organised, accurate and able to manage multiple priorities.
• Calm under pressure and confident handling challenging situations.
• A collaborative team player with a positive attitude.
• Flexible, adaptable and committed to continuous improvement.

Desired Experience

• Customer service, logistics, planning, transport or distribution experience.
• Strong IT skills and attention to detail.
• Knowledge of asphalt, aggregates or construction materials is desirable but not essential.

Job Benefits

• Contributory Company Pension Scheme
• 25 days annual leave, plus bank holidays on top (Scotland - 33 days annual leave, inclusive of bank holidays)
• Holiday Purchase Scheme, up to 5 days per holiday year
• Digital GP Scheme
• Volunteer Scheme
• Share Saver Scheme
• Company Life Assurance Scheme
• Enhanced Maternity, Adoption & Paternity Scheme
• Access to our Employee Assistance Programme for health and wellbeing support
• Discounts on a wide range of products through our employee benefits platform
• Broad learning opportunities and career progression pathways.

Diversity Statement

At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

Join Us

If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.