Distribution Co-Ordinator

Breedon Group Plc; North East; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company Pension Scheme

25 days annual leave

Life Assurance Scheme

Employee Assistance Programme

Discounts on benefits platform

Career progression

Job summary

Breedon Group plc in County Durham is seeking a Distribution Co-ordinator to deliver outstanding customer service by planning distributions, meeting delivery promises and optimising EBIT. You’ll work across production, transport and commercial teams to build efficient distribution plans, communicate with customers, and drive improvements through data and KPI monitoring.

You will collaborate with colleagues to ensure smooth operations, maintain data accuracy, and foster strong relationships with

Qualifications

• Excellent communication and collaboration across teams
• Commercial focus and proactive problem solving
• Proficient in MS Office and CRM experience

Responsibilities

• Maintain visibility of production and transport availability to enable proactive distribution plan development
• Capture and place customer orders in line with quotations ensuring accurate information in Breedon’s systems
• Build and optimise a distribution plan to meet customer needs and support a balanced and efficient distribution schedule
• Plan driver rest times and proactively manage H&S policy compliance
• Contact customers the day before delivery to confirm orders and delivery schedule
• Respond to changes in the plan due to customer circumstances or production availability, minimising impact and proactively notifying customers
• Ensure transport and distribution data integrity to enable informed decision making and KPI monitoring
• Build and maintain strong customer relationships over the phone to identify sales opportunities and alert Commercial Team
• Influence and review shared performance KPIs to drive improvement in customer experience and distribution efficiency
• Implement changes to ways of working in line with Customer & Commercial Excellence initiatives

Skills

Communication

Self-motivated

Analytical thinking

Attention to detail

Tools

MS Office

CRM software

Job description

Distribution Co-ordinator Breedon Group plc •County Durham, England

Breedon is a leading vertically integrated construction materials group in Great Britain, Ireland & the USA. We produce Cement, Aggregates, Asphalt, Ready-Mixed Concrete, Welsh Slate and Specialist Concrete and Clay Products and offer a range of Contracting Services.

The primary responsibiltity of the Distribution Coordinator is to provide customers with the highest standards of customer service ensuring that we effectively plan and meet customer promises by delivering in full and on time, whilst optimising EBIT.

Key Responsibilities

• Maintain visibility of production and transport availability to enable proactive influencing of distribution plan development


• Capture and place customer orders in line with quotations ensuring that information is accurately captured within Breedon’s systems and in adherence with defined processes


• Build and optimise a distribution plan which enables product delivery to meet customer needs and which supports development of a balanced and efficient distribution plan, liaising with the Commercial Team, Operations Team and Transport Team where needed to enable this


• Plan driver rest times and proactively manage and enable adherence to H&S policy


• Contact all customers on the day prior to delivery to confirm orders and delivery schedule


• Respond to changes in the plan driven by customer circumstance, production availability etc, minimising customer impact where possible, proactively contacting customers to alert them to changes which will impact delivery


• Ensure transport and distribution process compliance and maintain data integrity to enable informed decision making, including the capture of declined orders and lost volume


• Build and maintain strong relationships with customers, over the phone, to understand potential sales opportunities and alert the Commercial Team where appropriate


• Proactively influence and review shared performance KPIs (eg. Plan adherence) to drive improvement in customer experience and distribution efficiency


• Implement changes to ways of working in line with Customer & Commercial Excellence initiatives.


• managing competing priorities and a dynamic work environment


• overcoming operations and logistics challenges to delight customers


• maintaining focus on outcomes in a constantly changing environment

You’ll be;

• a highly effective communicator and facilitator, able to collaborate across teams and levels


• a self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance


• proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software

You’ll have strong;

• organisational and multitasking skills


• analytical skills with the ability to generate insights from data


• verbal and written communication


• attention to detail and a right first time attitude


• effective conflict resolution and is adaptable and resilient.


• A tailored, competitive salary


• Company Pension Scheme


• 25 days annual leave, plus bank holidays on top


• Company Life Assurance Scheme


• Access to our Employee Assistance Programme for health and wellbeing support


• Discounts on a wide range of products through our employee benefits platform


• Broad learning opportunities and career progression pathways.

Diversity Statement

At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.

Join Us

If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.

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