Delivery Lead

HelloKindred; Telford; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

HelloKindred is seeking a Delivery Lead to oversee a portfolio of change initiatives within a hybrid delivery setup in the UK. You will partner with Delivery Leads, Scrum Masters, and technical specialists to govern delivery, coordinate cross-functional teams, and ensure on-time, within-scope, quality outcomes for tax administration projects.

You will drive planning, forecasting, risk management, and stakeholder communications while mentoring junior team members.

Qualifications

• Experience leading delivery across multiple concurrent projects.
• Strong governance, planning, forecasting and reporting.
• Experience with resource planning and capacity management.
• Ability to prioritise competing demands while balancing risk and value.
• Stakeholder management across technical and non-technical audiences.
• Proven experience managing risks, issues, dependencies, and escalations.
• Experience in Agile and hybrid delivery environments.
• Experience coordinating cross-functional technical teams.

Responsibilities

• Lead delivery of a portfolio of change initiatives from initiation to implementation.
• Develop and maintain delivery plans, forecasts, governance docs, and reports.
• Manage risks, issues, dependencies, and escalations across deliveries.
• Provide clear status updates and progress communications to stakeholders.
• Coordinate activities across engineering, testing, architecture, BA, and Scrum Masters.
• Lead resource planning, forecasting, and capacity management.
• Balance business priorities with team capacity and timelines.
• Ensure releases meet milestones, governance, and quality standards.
• Drive process improvements across delivery governance and ways of working.
• Mentor junior delivery team members where appropriate.
• Collaborate with technical and business stakeholders for outcomes.

Skills

Delivery governance

Project planning

Forecasting

Stakeholder management

Agile & hybrid delivery

Cross-functional coordination

Jira

Confluence

Tools

Jira

Confluence

Job description

Job Description

Anticipated Contract End Date/Length: 6-month contract
Work set up: Hybrid (2 days per week in office)
Clearance required: BPSS

Our client in the Information Technology and Services industry is looking for a Delivery Lead to oversee the successful delivery of a diverse portfolio of change initiatives supporting one of the UK's largest and most business‑critical tax administration services. Working alongside Delivery Leads, Scrum Masters, and technical specialists, this role is responsible for driving delivery governance, coordinating cross‑functional teams, managing stakeholder expectations, and ensuring projects are delivered on time, within scope, and to agreed quality standards in a complex Agile delivery environment.

What you will do:

• Lead the delivery of a portfolio of change initiatives from project initiation through implementation.
• Develop and maintain delivery plans, forecasts, governance documentation, and reporting artefacts.
• Manage project risks, issues, dependencies, and escalations throughout the delivery lifecycle.
• Provide clear delivery reporting, status updates, and progress communications to stakeholders.
• Coordinate activities across engineering, testing, architecture, business analysis, and Scrum Master teams.
• Lead resource planning, forecasting, and capacity management to support delivery commitments.
• Prioritize delivery demand by balancing business priorities, team capacity, and project timelines.
• Ensure releases are delivered in accordance with agreed milestones, governance controls, and quality standards.
• Drive continuous improvement across delivery processes, governance, and ways of working.
• Support and mentor junior delivery team members where appropriate.
• Collaborate with technical and business stakeholders to ensure successful project outcomes.

Qualifications

• Proven experience leading delivery across multiple concurrent projects or workstreams.
• Strong experience in delivery governance, project planning, forecasting, and performance reporting.
• Experience with resource planning, capacity management, and delivery forecasting.
• Demonstrated ability to prioritize competing demands while balancing delivery risk, business value, and available capacity.
• Strong stakeholder management experience across technical and non‑technical audiences.
• Proven experience managing project risks, issues, dependencies, and escalations.
• Experience working within Agile and hybrid delivery environments.
• Experience coordinating cross‑functional technical teams throughout the project lifecycle.
• Familiarity with Jira, Confluence, and similar delivery management tools is desirable.
• Public sector or HMRC experience is desirable but not essential.
• Excellent organizational, communication, and leadership skills.
• Strong problem‑solving, decision‑making, and continuous improvement mindset.

All your information will be kept confidential according to EEO guidelines.

Candidates must be legally authorized to live and work in the country where the position is based, without requiring employer sponsorship.

HelloKindred is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under applicable law.