Delivery Engineer: Accelerate Semi-Custom Deployments

Sedna; Greater London; On-site; GBP 70,000 - 95,000; Full time

Job summary

Sedna is seeking a Delivery Engineer to act as the technical engine inside the Delivery team, unblocking managers by configuring, scripting, and debugging integrations. You will work hands-on across workflows, tagging, and API calls to deliver semi‑custom solutions.

You will partner with Delivery Managers, Customer Success and Engineering to ensure fast time-to-live and scalable solutions, turning one-off fixes into reusable team capabilities while maintaining customer credibility and project

Qualifications

• 5+ years in a technical, customer-facing role in B2B SaaS or logistics
• Hands-on configuration of enterprise software for customers
• Experience with APIs, data mapping and third-party integrations
• Ability to run discovery and design solutions for underlying problems
• Communicates effectively with technical and operational stakeholders
• Independent with accountability across multiple accounts
• Bias to repeatability: create templates, standards and docs
• Knowledge of MS Entra ID and MS Graph is a plus

Responsibilities

• Unblock the Delivery team's technical roadblocks with hands-on configuration, tagging, and integrations
• Hands-on build work: workflows, settings, tags, auto-taggers, and API calls to deliver semi-custom solutions
• Decide what can be solved in-house and package issues for Product/Engineering when needed
• Turn recurring roadblocks into reusable assets like playbooks and tooling
• Upskill the team and align with Product/Engineering for root-cause fixes
• Serve as the technical contact for email, VMS, API and job-reference integrations
• Report to Delivery and collaborate with Delivery Managers, Customer Success and Engineering

Skills

Configuration

Tagging

Auto-taggers

Integrations

APIs

Solutions design

Delivery experience

Logistics domain

Tools

MS Entra ID

MS Graph

Job description

Sedna is seeking a Delivery Engineer to act as the technical engine inside the Delivery team, unblocking managers by configuring, scripting, and debugging integrations. You will work hands-on across workflows, tagging, and API calls to deliver semi‑custom solutions.

You will partner with Delivery Managers, Customer Success and Engineering to ensure fast time-to-live and scalable solutions, turning one-off fixes into reusable team capabilities while maintaining customer credibility and project