Forward Deployed Engineer

SearchWorks Pty Ltd; United Kingdom; On-site; GBP 55,000 - 85,000; Full time

Job summary

SearchWorks Pty Ltd is seeking a hands-on engineer who enjoys building software and working directly with users. You will take customer problems from discovery through production, potentially designing integrations or taking a feature from prototype to daily use.

You’ll work with customers to understand workflows, scope requirements and define success, write production code for integrations and APIs, and own deployments end to end with testing and iteration based on feedback.

Qualifications

• Strong software engineering background with production experience.
• Experience building APIs or integrating systems.
• Confident in discussing technical decisions with engineers and stakeholders.
• Able to define practical steps and deliver end-to-end.

Responsibilities

• Collaborate with customers to understand workflows and requirements.
• Write production code for integrations, APIs and features.
• Own end-to-end deployments including testing and troubleshooting.
• Work with Product/Engineering to turn customer needs into reusable features.

Skills

Software engineering

APIs

Customer-facing

Problem solving

Tools

APIs

Job description

We're working with a software company looking for a hands-on engineer who enjoys building software and working directly with the people who use it.

You'll take customer problems from discovery through to production. That could mean sitting down with a customer to understand how their team works, building an integration that fits into their existing systems, or taking a feature from prototype to something they can rely on every day.

What you'll be doing

• Work directly with customers to understand their workflows, scope technical requirements and agree what a successful deployment looks like.
• Write production code for integrations, APIs and product features.
• Own deployments end to end, including testing, troubleshooting and iterating based on customer feedback.
• Work with Product and Engineering to turn recurring customer needs into features that can benefit more customers.

What we're looking for

• A strong software engineering background and experience shipping and supporting production software.
• Experience building APIs, integrating systems or working with complex data and workflows.
• Confidence talking through technical decisions with engineers and explaining trade-offs to non-technical stakeholders.
• The ability to take an open-ended problem, define a practical first step and see it through to delivery.

You might already be a Forward Deployed Engineer, or you might be a Software Engineer who's taken ownership of customer-facing projects and wants more of that in your next role.