Delivery Driver

TEAM Inc.; Fetcham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A logistics company in the Fetcham area seeks an experienced 3.5 ton Delivery Driver. The role involves maintaining vehicle standards, assisting with deliveries, and performing warehouse duties. Candidates must have a full UK driver's licence and ADR qualification for hazardous goods. The position requires effective communication and teamwork skills to ensure excellent customer service and support business operations.

Qualifications

• Excellent communication skills necessary.
• Team player mentality to assist colleagues and customers.
• Knowledge of company policies and products for effective sales.

Responsibilities

• Ensure vehicle maintenance and cleanliness.
• Assist with deliveries and warehouse duties.
• Communicate effectively with the Branch Manager.
• Resolve customer queries and complaints professionally.

Skills

Effective communication

Team player

Selling skills

Product knowledge

Education

Full, clean UK drivers licence

ADR qualification for hazardous goods

Job description

Responsibilities

• Ensuring standards of the delivery vehicle including daily Vehicle checks, maintaining the cleanliness of the vehicle and ensuring faults are reported within a timely manner.
• To assist with deliveries assisting the driver with directions, picking and packing, loading and unloading of vehicles, and ensuring that deliveries arrive in expected condition and in a timely manner.
• Warehouse duties Stock taking (when required/ for yearly stock check), day-to-day administration and manual tasks (as directed by line manager), ensuring that the warehouse is tidy and safe for yourself and your colleagues.
• Ensuring that you are fulfilling legal duty to take reasonable care of yourself and others, co-operating with Health and safety guidelines of the company.
• To ensure that you are following GDPR requirements (of both the company and their clients).
• Resolve customer queries/warranty/credits/complaints to the satisfaction of all parties.
• Identify and work with third party distribution providers, identify potential problems to ensure the smooth flow of orders and customer satisfaction.
• Maintain close contact with customer service staff, understand their working practices and be proactive in preventing the occurrence of avoidable problems for our customers.
• Communicate enquires to the External Sales Engineers to enable maximisation of potential sales.
• Provide cover within the branch / trade counter, at which you are based during unplanned absences.
• Ensure that the warehouse and trade counter support sales in achieving product sales / and market share in accordance with company objectives.
• Communicate effectively with the Branch Manager
• Acquire and demonstrate the necessary selling skills, product knowledge and understanding of company policy to work effectively.
• Provide assistance and motivation to all colleagues when required.
• Work within Focus sales procedures in the branch environment.
• Work with the Branch Manager to ensure that customers required levels of service are being met.
• Ensure that complaints, as they affect your direct responsibility, are promptly dealt with, in a professional manner.
• Maintain company property to the required standard.
• Represent the company in a business‑like manner and maintain a standard of dress and appearance in‑keeping with the job and position within the company.
• Be prepared to assist with out‑of‑hours services to customers when the need arises.
• Participate in company annual stock check.

Any ad hoc duties as required by the Branch Manager or a Director.

Our client is seeking an experienced, proactive and efficient 3.5 ton Delivery Driver to join their team in the Leatherhead area. This 3.5 ton Delivery Driver role will require the successful candidate to hold a full, clean UK drivers licence, have a willingness to work in the warehouse when required and to be a supportive team player.

Additional Requirements / Qualifications

• To be an effective communicator.
• To be a team player and helpful in assiting colleagues and customers
• The selling skills, product knowledge and understanding of company policy required to work effectively on the trade counter.
• ADR qualification in order to carry refrigerant / hazardous goods over 999kg.