Delivery Director, European Omni Implementations (Hybrid)

OLR Group Limited; Greater London; Híbrido; GBP 100.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private health

Life insurance

Income protection

Hybrid working model

Royal London pension plan

Learning & development

Descripción de la vacante

OLR Group Limited is seeking a Delivery Director to oversee the successful delivery of multiple Omni software implementations across Europe. You will lead, mentor, and govern project managers and delivery teams to ensure projects are delivered on time, within budget, and to the highest quality standards.

You will manage senior client relationships, provide executive reporting, and supervise planning, risk, and financial governance while identifying opportunities for additional services.

Formación

• 10+ years in software delivery or professional services.
• Strong experience in retail or retail tech environments.
• Experience leading Omni solutions in complex retail settings.
• Experience managing multiple projects and leading teams.

Responsabilidades

• Oversee the delivery of multiple Omni projects across the European region.
• Provide leadership and governance to Project Managers and delivery teams.
• Manage senior client relationships and ensure a strong overall client experience.
• Act as a senior escalation point for project risks, issues, and client concerns.
• Oversee project planning, scope, resources, timelines, budgets, forecasting, and quality.
• Provide executive-level project reporting and participate in client steering committees.
• Advise clients on implementation approach, project phasing, risks, and delivery strategy.
• Ensure effective transition from project delivery to ongoing support.
• Lead and develop the European Omni project team, including Project Managers, Technical Consultants, Business Consultants, and QA teams.
• Support account management and identify opportunities for additional services within existing clients.

Conocimientos

Delivery leadership

Project management

Governance

Client relationship

Budgeting

Forecasting

Educación

Bachelor's degree

Herramientas

Oracle Retail POS

Jumpmind

Kibo

Descripción del empleo

OLR Group Limited is seeking a Delivery Director to oversee the successful delivery of multiple Omni software implementations across Europe. You will lead, mentor, and govern project managers and delivery teams to ensure projects are delivered on time, within budget, and to the highest quality standards.

You will manage senior client relationships, provide executive reporting, and supervise planning, risk, and financial governance while identifying opportunities for additional services.