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Delivery Assurance/PMO Lead - BPSS Required - Outside IR35
We are seeking an experienced and detail-driven Delivery Assurance - PMO Lead Must have some PM experience to oversee the delivery management and governance of a complex, multi-workstream programme. The successful candidate will play a critical role in aligning planning activities, managing risks and dependencies, supporting senior stakeholders, and ensuring delivery against schedule, cost, and quality objectives. This role combines strategic oversight with hands-on delivery support, reporting into senior leadership and contributing to programme-wide success.
Key Responsibilities:
- Build and maintain an integrated programme milestone-level schedule across multiple workstreams (7)
- Track and manage programme critical path, cross-functional dependencies, and milestones.
- Provide visibility and alignment of projects and change initiatives, ensuring mutual impacts are identified and managed.
- Maintain central delivery trackers and schedule key engagement events.
Stakeholder Engagement & Leadership Support
- Work closely with senior stakeholders to ensure alignment and awareness across business and technical domains.
- Develop high-quality, C-level communication materials (dashboards, packs, reports).
- Support programme leadership with insights, risk escalations, and decision-making inputs.
- Lead strategic risk planning activities with various stakeholder groups.
- Maintain a consolidated risk register and update key delivery artefacts such as DAREOC on a regular schedule.
- Proactively identify and resolve planning issues and delivery blockers.
Governance, Assurance & Delivery Metrics
- Run periodic plan health checks and assurance reviews to identify delivery risks.
- Conduct delivery audits and produce delivery metrics to support governance.
- Identify and recommend process improvements to drive planning maturity and execution discipline.
- Liaise with Shared Services Audit & Governance to support compliance with internal standards and audit schedules.
- Mentor and support workstream leads and project managers to improve planning capability and delivery confidence.
- Conduct workshops to address planning gaps and improve delivery maturity.
- Lead deep-dive reviews on high-risk or underperforming areas to clear critical dependencies and unlock progress.
Required Skills & Experience:
Core PMO/Programme Delivery Skills
- Proven experience leading PMO functions or complex programme delivery in Matrix environments.
- Deep expertise in integrated planning, scheduling (at milestone and detailed levels), and critical path analysis.
- Strong understanding of portfolio alignment and enterprise change impact management.
Stakeholder & Communication
- Ability to build strong relationships with senior stakeholders and executive sponsors.
- Exceptional written and verbal communication skills; ability to distil complex information into clear, executive-ready outputs.
- Experience preparing and presenting content for governance forums, steering groups, and C-suite.
Governance, Assurance & Risk
- Strong knowledge of delivery assurance practices, PMO controls, and audit processes.
- Proficient in identifying strategic and operational risks, and managing issues to resolution.
Tools & Technical Proficiency
- Advanced skills in project and programme planning tools (eg, MS Project, Primavera, or equivalent).
- Experience using collaboration and reporting tools (eg, PowerPoint, Excel, Power BI, SharePoint, JIRA).
- Familiarity with risk and issue tracking tools; ability to implement and maintain delivery dashboards and trackers.
- High attention to detail and strong analytical thinking.
- Credible and trusted partner to delivery and business leads.
- Self-starter with a proactive and solution-oriented mindset.
- Comfortable operating in ambiguity with a structured approach to delivery.
- Mentoring and coaching experience, particularly in elevating PMO and planning maturity.
Performance Metrics
- Integrated plan maintained and critical path actively managed.
- Risks, dependencies, and issues regularly reviewed and updated.
- Delivery artefacts (DAREOC, trackers, reports) produced on schedule.
- Governance forums supported with timely and accurate information.
- Delivery process issues identified with improvement actions implemented.
- Deep-dive interventions resolved blockers and restored momentum.
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