Project Management Office Lead (PMO)

J.P. Morgan; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Join a dynamic team at a leading financial institution as a Project Management Office Lead. You'll play a crucial role in delivering innovative products while fostering collaboration and a culture of diversity. Your expertise in project management and agile practices will help shape the future of our services, ensuring we meet customer needs effectively. This role offers a unique opportunity to work in an environment that values curiosity and commitment, making a significant impact on the organization and its clients.

Qualifications

• Strong track record in technology project/program management.
• Prior hands-on software development experience.
• Experienced practitioner of agile and lean practices.

Responsibilities

• Design and manage project governance processes.
• Communicate with senior stakeholders on delivery roadmap.
• Facilitate organizational ceremonies and business updates.

Skills

Project Management

Agile Practices

Analytical Capabilities

Stakeholder Management

Tools

JIRA

Confluence

Microsoft Office

GitHub

SharePoint

Job description

Out of the successful launch of Chase in 2021, we’re a new team, with a new mission. We’re creating products that solve real-world problems and put customers at the centre - all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We’re people-first. We value collaboration, curiosity, and commitment.

As a Project Management Office Lead at JPMorgan Chase within the Accelerator Program, you are the heart of this venture, focused on getting smart ideas into the hands of our customers. You have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By your nature, you are also solution-oriented, commercially savvy, and have a head for fintech. You thrive working in tribes and squads that focus on specific products and projects – and depending on your strengths and interests, you'll have the opportunity to move between them.

While we’re looking for professional skills, culture is just as important to us. We understand that everyone's unique – and that diversity of thought, experience, and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. This way, there's scope for you to make a huge difference – on us as a company, and on our clients and business partners around the world.

Job Responsibilities

1. Design, implement, and manage organisational project and related governance processes for all teams in the organisation.
2. Take accountability for owning and operating project management processes.
3. Set and promote delivery rigour and discipline in a rapidly scaling team within a new venture, from an early stage of formative growth.
4. Be responsible for owning and developing the program roadmap and maintaining consistency of approach and a clear governance framework.
5. Be responsible for programme reporting, identifying and resolving program level risks and blockers.
6. Communicate to a wide range of senior stakeholders, including product, technology, servicing, operations, controls, and 2LoD, aligning them to the delivery roadmap.
7. Facilitate organisational ceremonies (including but not limited to planning, all hands, demos, and knowledge sharing sessions).
8. Coordinate organisational business updates, working groups, setting agenda, collating materials, issuing minutes, and action items.
9. Act as a trusted advisor to the Product, Technology & Domain Leads to deliver business and customer value.

Required qualifications, capabilities, and skills:

1. Strong track record in technology project/program management, including experience working with product teams (product, engineers, and designers) and successfully delivering digital products in complex environments.
2. Prior hands-on software development experience, familiarity with SDLC, and general technology architecture components.
3. Experience and passion for building great teams.
4. Experienced practitioner of agile and lean practices, drawing on established frameworks and able to adapt them to meet program needs.
5. Experience working through established organizational governance and processes efficiently to deliver the product.
6. Ability to communicate and manage a range of stakeholders in various technical and non-technical functions and across seniority levels.
7. Strong analytical capabilities and attention to detail; ability to synthesize and summarize complex data to drive decision-making.
8. Deep experience working with Atlassian (JIRA, Confluence) and Microsoft suite of products (Github, Office, SharePoint).

Preferred qualifications, capabilities, and skills:

1. A desire to solve hard problems.
2. A desire to teach and learn from others and share knowledge.
3. Comfortable in uncharted waters. We are building something new. Things change quickly. We need you to learn new domains and approaches quickly and be comfortable dealing with uncertainty.
4. High standards. We expect personal and team performance to be nothing short of the best.
5. Clarity of thought. We operate quickly and efficiently, valuing economical use of time and clear opinions. This is critical because this role will define principles that guide others' work.
6. Experience working with financial/fintech organizations is strongly beneficial.
7. Experience supporting regulatory application processes or dealing with regulatory requests is strongly beneficial.